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Business Profile

Screen Repair

Classic Rescreening Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Screen Repair.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromRuss S

    Date: 12/09/2024

    1 star
    I do not recommend. Poor workmanship, communication, & follow through.I contacted them in the spring of 2022 asking to obtain a quote on upgrading our lanai cage to a panoramic view. We felt their pricing, availability, and estimated time to complete the job was best suited for our needs so we went with ******** fast forward to October 2024. I emailed them on October 15th asking them for an opportunity to speak to them face-to-face at our home about the job they performed over concerns I was now seeing. After a couple of days of no response, I emailed them again on October 17th. I finally got a response back from ***** asking me to explain the issue and I made it very clear that I had concerns over how the original installation was done after I had received consultation from other local lanai/screen companies. Its clear to me that when classic re-screening performed the installation they improperly attached the support/tension cables of the panoramic screen to the top layer paver bricks instead of bolting those support/tension cables to the cement footings right below the paver bricks. As a result, Im now dealing with an entire row of paver bricks that have pulled up at an angle because of wind. This couldve been prevented if the cables were properly attached to the cement footings so instead the pavers bricks lifted to an angle. I had to continue emailing numerous times over the next several weeks to get a commitment from them on meeting me to inspect their work. Finally, on November 21st ***** arrived at my home to inspect the issue with me, she took several pictures of the issue and she committed to speaking with her husband and getting back to me within a few days. It is now December 9th, and Ive heard nothing.
  • Review fromMarj S

    Date: 10/14/2024

    1 star
    If I could give them “0” I would. They have sleazy business practices. NO other company has raised their prices after the hurricane except them. I had them do the work since they were here but will NEVER use them again .
    They usually charge $150 per screen, but wanted to charge me $900 for 5 screens. They said that materials were hard to get. NO other company has tried to take advantage like they did.
    I will stay FAR away from this sleazy company
  • Review fromSandra W

    Date: 12/15/2022

    1 star

    Sandra W

    Date: 12/15/2022

    This company rescreened my small lanai porch. It has been leaking since that day. The company doesn't answer their phone and won't even come back to look at it. I wouldn't recommend using Classic Rescreening!

    Classic Rescreening Inc.

    Date: 01/10/2023

    Hello ******,

    We really apologize for that. Well stop by asap to check the problem and solve it.

    Sincerely,

    Classic Rescreening 

  • Review fromBen F

    Date: 10/06/2022

    1 star

    Ben F

    Date: 10/06/2022

    Caused thousands in property damage by slamming ladders into mature shrubs breaking branches. See Photos of ladder slamming and aftermath. This was June 2021. Fast forward to October 2022 after hurricane Ian come to find out that rather than install 1 panel per space in order to save time they stretched screen over multiple panels so when 1 rips u have to replace 5 see picture. Company is a complete dumpster fire, run do not walk away as they did the exact same to our neighbors as well in regards to 1 piece of screen covering multiple panels.

    Classic Rescreening Inc.

    Date: 01/10/2023

    Hello ***,

    It was never our intention to harm bushes or plants. We work with stairs and we cannot work outside without putting our stairs.  We always ask customers to leave at least 1 feet clean between the cage and the bushes.  Regarding to the screens, we make the whole panel and individual when requested by the customer, we never do anything to save time or to harm our customers.

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