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Business Profile

Shutters

Shade and Shield Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shutters.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/28/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had this company put shutters on my house. I have endless complaints about the company but the worst part is my back door wont open all the way and one of the windows in my bedroom wont open, both fire hazards. I paid a deposit (May 2024). I have contacted them and they still have not fixed these serious issues. There is also framework on the door that has a square hole cut out and needs to be replaced properly. They basically have abandoned this job. Where do I go from here?

Shade and Shield Inc is NOT a BBB Accredited Business.

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