We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Soliciting Organization

International Union of Police Associations

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Soliciting Organization.

Complaints

This profile includes complaints for International Union of Police Associations's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

International Union of Police Associations has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 95 total complaints in the last 3 years.
    • 5 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/18/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business originally reached out to me in November of 2022 requesting a donation, which I committed to. I was not comfortable providing credit card information over the phone, so they offered to send a request via mail. Before I even received the mail request, the calls started. Multiple calls every week and always requesting my credit or debit card information. I no longer wished to donate and continued to receive calls. It was bordering on harassment. I have asked to be put on their do not call list and I am hopeful that will put an end to it.

    • Initial Complaint

      Date:01/17/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a call from the Police and Troopers Relief Foundation and donated $25 in November. Since that time I continue to receive numerous calls a week from the same person that mispronounces my name. I requested several times for them to stop calling and to remove my number from their list. Even with my number on the 'do not call list' since 2014, blocking each number after it's used, the person is relentless because the calls continue coming from different phone numbers, using different area codes within the state. It was easy to know at first which calls were from them, but recently started using numbers, within the local area code. I can go rarely a day now without sometimes, multiple calls in a day. They just recently sent me a solicitation by mail which is how I know the address its coming from.

    • Initial Complaint

      Date:01/17/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I thought I was being nice and made a donation to the National Police and Troopers Association. They then sold my information to 100s if other fake nonprofits who call me multiple times per day to harass me for donations. The new calls I get are from organizations such as-National ***************** Coalition of Police of ******* American ********************** And others. DONT MAKE any donations to National Police and Troopers Association unless you want to be spammed with phone calls all day and night.

    • Initial Complaint

      Date:01/12/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a semi robot call from a fake phone number in my area. I have blocked many of the same numbers before. This was from the Police Association asking for a donation. They said they would mail me an envelope. And they connected me with a billing person who said they wanted a credit card to pay for the donation. I asked them to send me an envelope and they asked for my personal information for my home address. I don't think this is a legitimate Association. When I called the 800 number associated with a organization, Verizon told me that it was an invalid number

    • Initial Complaint

      Date:01/12/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They call at least once a month almost every month off of different numbers so blocking them has not helped. They still call me. Since getting a new phone, they called November 7, 2022 at 5:07 pm from * ************ Then on December 21, 2022 at 5:29 pm from * ************ Then on January 11, 2023 at 3:42 pm from * ************ I have blocked them many times but it doesn't help because every time I do, they call from a different number but my caller ID shows National Police And Troopers/NPTA I answered one time long ago and they were rude and tried demanding donation basically. I told them I don't want to donate and they still asked so how much am I donating after telling them I do not wish to donate.

    • Initial Complaint

      Date:01/03/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Repeated phone calls despite repeatedly begging them to stop calling. We are also on the no call list. They called over and over while my father was dying and I pleaded with them to stop but they wouldnt.

    • Initial Complaint

      Date:01/03/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      First off Im disabled retired police officer- and ******* retiree. Ive always been suspicious of this firms preamble as well as what, I suspect is use of AI in their pursuit of monitory donations to help those poor childrenstay off the street - BS ! Also, I HAVE YET TO TALK TO ONE F-en brother in law enf from there ! They use this clear baritone voice as if youve been pulled over in a traffic stop - does not phase me in the slightest. All it does is make mad as h*** - much like when us retired cops meet sone code talking security guard that thinks of themselves way more than they are ! Also, they WILL NOT REMOVE ONES NUMBER. As of late Ive even broken down to using obscenities - for which most would get a clue - remove the number and dont call back during one of your alleged drives! But no, this is a group that, I presume use most of they donations to run their administrative network. In other words - getting paid for a BS job like CEO/CFO/VP etc etc. After years and years of getting their calls I have finely broke down and decided to submit my 2 cents worth.

    • Initial Complaint

      Date:12/28/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been receiving **** calls per day from this organization and have asked to be removed numerous times. They utilize numbers from around the country trying to disguise the calls. This is 100% consumer harassment and they need to be held accountable for their actions.

    • Initial Complaint

      Date:12/13/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They called today, December 13, ****. No apology needed, the IUPA has no remorse anyway. I demand that stop calling me for donations. I have asked then to cease calling me for many months, most recently on Dec 6, 2022. They are refusing. I ask BBB to engage with them to have them remove my phone numbers to their Do Not Call List and provide me with their call policy manual. To be clear, the numbers to be removed are ************ and ************.

    • Initial Complaint

      Date:12/12/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive calls from national police and troopers via ************ on average two or three times a week. I have stopped answering their calls, however I have requested on at least three occasions that they stop calling me, as I had listed myself on the do not call list. I do understand that that does not preclude me from receiving fundraising calls, however I asked these fundraisers specifically to take me off of their list. The most recent call was on the 6th of December right at 830am eastern.

    International Union of Police Associations is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.