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Business Profile

Behavioral Education

Positive Behavior Supports Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Behavioral Education.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/16/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I completed an application with ******** after submitting my personal info such as social security bank info address interview videos the company has not reached out I have only messaged through an app and I have not actually spoke to anyone from the company I have read many complaints online of this company being a scam to obtain personal information and I do not feel comfortable with this company ghosting me after saying I am hired and not hearing anything back and then having my personal information

  • Initial Complaint

    Date:07/09/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 21st 2024, I paid for a training from *** corporation for ABA training. I tried to access the training and contact someone to find how how to but numerous call were made and several emails sent I found an email verification code and it was expired. The phone calls keep directing to a ************************* which I've left 4 messages with no reply . The email address from their website I've left several messages. The chat from their website I've left several messages. I'm not sure this is even a real business at this point and I'm frustrated I would just like a refund at this point

    Business Response

    Date: 07/30/2024

    To whom it may concern, 

    PBS Corp. has already processed a refund for this individual after she reached out directly to our course support email distribution. Following rectifying that portion of her complaint our also attempted to get in touch with her to try to log back in, but didnt get further responses from her after that. This was processed on 6/20/2024.

    Thank you kindly, 

    TEAM PBS 

  • Initial Complaint

    Date:06/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Since our daughter has been with *** there has been a slew of issues and mistreatment more so within the past year since here **** came onboard. The main thing we were told is to not change ANYTHING in our routine (home) because they are in our setting, but with that we feel like we cant be comfortable in our home because they try to control so much and its not going to work like that with an outsider telling my child what to do and mostly wont tolerate the disrespect towards others in my house from the *** Comp. There has been a lot of back and forth lately with the supervisor and director trying to get them to meet with us regarding issues with the **** and NOT THE *** but the **** took upon herself to cancel sessions until we reach a solution to continue sessions, all because we requested that the **** no longer comes to our property and only let the *** come and do our daughter sessions! Our daughter ***** received sessions in over a month due the companys greedy, unprofessional, unpleasant, character that makes them incompetent to service anyone especially since our daughter hasnt learned or actually benefited from them because she ALWAYS gets a new *** and has to start over back at square one.. this company has failed and is failing my child and our family tremendously!! Id give this company 0/10 stars now with the *** getting 9/10 stars! We love the *** that our daughter has now we just dont want anything to do with the supervisors and or director because they DO NOT CARE ABOUT THE CLIENTS THEY SERVE NOR DO THEY RESPECT THE FAMILIES.. receipts can be produced (in writing) if needed

  • Initial Complaint

    Date:01/18/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I need my W2 and no one is responding via Email. The phone number is an automatic system

    Business Response

    Date: 07/30/2024

    To whom it may concern, 

    All w2 requests are filtered through out employment verifications email distribution contact. 

     

    Thank you 

    TEAM PBS 

Positive Behavior Supports Corporation is NOT a BBB Accredited Business.

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