We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

RV Dealers

Camping World RV Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/02/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February 28 2023, we looked at used campers and decided to buy a brand new one so that we would not have any issues. We signed the contract on the camper with Camping World in Summerfield Florida. After all papers were signed we were told they did an inspection on the camper and found a few minor issues, and that they would have to submit a warranty claim and would call us when the parts came in. We were told it has water damage and must have had a leak while it was on the lot and that they sealed up the leak and would repair the water damage. They gave us an IOU for d/s rear slide wall panel, outside kitchen, rear wall of kitchen island and outside kitchen seal. We were then called and told the parts came in and we could bring it in for the warranty. We brought it in and got a call that the damage was a lot worse than they thought and that it must still have been leaking because they said when they opened up the wall there was more wet water and damage. They now are saying that the roof, ceiling, walls and slide all need repaired due to water damage which then in turn we will be dealing with mold issues. When we took the camper back for the IOU they only repaired one outdoor kitchen drawer and the panel on the wall. The service tech advised us that they kitchen door was bent causing the water damage on the outdoor kitchen. After reaching out to Camping World and ******** they are both putting the blame on the other company and not helping resolve any issues and we are getting nowhere and want our money back. We do not want a brand new camper with this many issues and water damage all throughout the camper. The service tech that walked the camper with us informed us that not only did the back slide have damage the entire slide of the living room has water damage as well. Also found multiple cosmetic issues all throughout the entire camper. Please help us get to a resolution of this before we contact our attorney.

Camping World RV Sales is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.