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Business Profile

Records Management

Property Records

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 7 Customer Reviews

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Review Details

  • Leah H

    Date: 04/17/2025

    Leah H

    Date: 04/17/2025

    This is a fraudulent company and scammers. If you think you are only going to pay $1.00 or $9.00 for a specific property record, think again. They fail to tell you, they're signing you up for reoccurring fees and a subscription to their service. After you pay (in my case) $1.00 for the record they will then send a text asking if you found everything you were looking for. I replied & stated specifically what I was looking for & he says no problem, I'll have so & so look that up for *********** you the findings. No mention of another charge, no mention of any additional fees. Meanwhile my banks notified me of a pending charge to my account for $20. I was able to stop payment for this company but my bank informed me that this is common with this company & that she just had another customer recently that dealt with the same exact company. The same $20 charge that she also did not agree to. So ridiculous. Please don't fall for it or become a victim. Some of us cannot afford to lose even $20!! Propertyrecs. com- Be aware & use court records instead of these scammers.

    Property Records

    Date: 04/18/2025

    It seems theres been a mix-up we believe you may have confused our company with a different business, *****************************, which offers monthly subscription services. We are *****************************************************, and we do not charge a $20 monthly fee.We only charge a one-time fee for a property profile report, and our service is completely optional. This is clearly stated multiple times in the letter we mail to new homeowners. If someone isnt interested, they can simply disregard the letter.We hope this clears up any confusion, and if you have any questions, feel free to contact us directly.

  • Mary M.

    Date: 04/16/2025

    Buyer Beware!
    PROPERTY RECORDS walks right up to the line in an attempt to scare senior citizens and "encourage" them to pay $127.50 for a deed to their own property. A copy of a deed is readily available, without the scare tactics, from our county for $19.20.
    Their mailings -- we've received multiple invoices, so far -- appear to be very official communications from a governmental agency. We contacted our attorney. He reassured us that it was unnecessary to do business with them. He pointed out several red flags: they do not include a website, they do not include an email address, they do not include a business phone number. These are good ways for them to avoid customers while minimizing their own expenses. And they appear to accept only checks -- another indication that seniors are their targets.
    Our attorney also noted that PROPERTY RECORDS does include in their fine print that they not affiliated with the county.

  • Silvia K

    Date: 02/17/2025

    Silvia K

    Date: 02/17/2025

    Horrid! Consumer BEWARE. Do not fall for their scheme! Their entire practice is fraudulent IN MY OPINION as one of their unsuspecting victims. When you look up property records their website purports to charge 1 $ per property record. Somehow they sneak in additional charges (small print??) Then they kept quiet and under the radar debiting money from my account month after month .... until they were found out! Who knows how many thousands of unsuspecting 'clients' they clandestinely take money out of their accounts month after month until someone discovers their sneaky (imo) deception. I am certain I am not the only one that fell victim to their sneaky scheme. That is as it appears why they quickly back-paddled because they know they have NO LEGAL STANDING FOR THEIR (IN MY OPINION) FRAUDULENT practices! CONSUMERS BEWARE do not fall for their schemes! Once I contacted them it they said they would refund my money that they took but then I had to dig deeper because it turns out the took out even more money from my account when I found that out they agreed to send me a check (which I have not received as of yet!) to make up for their schemes and in my opinion unsavory practices ! Consumer ALERT: There is no account where one can check their account or billing history. Nor do they send out any billing email with their billing notice. They apparently try to stay under the radar and clandestine as they debit your account for money they obtain under highly questionable (IMO) deceptive practices. Absolutely Nothing!

    Property Records

    Date: 03/07/2025

    Dear ****** *******,We recently received your complaint and wanted to clarify a misunderstanding. It seems you may have confused our company, with another business.Our company provides one-time property profile reports for homeowners for $127.50. We do not charge any monthly fees or offer subscription services. Additionally, our service is completely optional, as stated multiple times in our letters.If you have any further questions or need additional clarification, feel free to reach out to us directly. We appreciate your time and hope this clears up any confusion.Sincerely,Customer service

  • Sachin P

    Date: 10/03/2024

    Sachin P

    Date: 10/03/2024

    I agree with the rest of the comments. This is a scam. All available components they provide are available online free of charge. They printed it out and placed it a binder. That's it. The report is exactly available online.

    Property Records

    Date: 10/09/2024

    Dear ****** *****,Thank you for your feedback. We want to clarify that our property profile report service is optional, as stated clearly in the letter. There is no obligation to use our service or make any payment unless you choose to.We are committed to transparency and will review our processes to ensure clear communications. If you have further concerns or questions, feel free to contact us.

  • Dee B

    Date: 09/24/2024

    Dee B

    Date: 09/24/2024

    These people are scammers. Why would anyone pay for something they can get free, which is a clear indication that its a scam. Anytime there is activity regarding a deed on a home that is owned by the people that they send their propaganda to for soliciting money for something that can clearly be gotten for free or much less than what their solicitation fees are. These people are all over the place. I actually got one from CA and reported them to the BBB and the attorney general. They had to nerve to respond back to the BBB and say that they are not scammers and I differ with that statement because again anything that you can get for free, why would you pay for.

    Property Records

    Date: 10/02/2024

    Thank you for reaching out. I want to clarify that the property profile report service we offer is completely optional, which is clearly stated multiple times in the letter you received. There is no obligation to pay or respond unless you choose to use our service.We apologize for any confusion and will continue to ensure our communications are clear. If you have further questions feel free to contact us.

  • Charles C

    Date: 09/17/2024

    Charles C

    Date: 09/17/2024

    Scam totally big time, they send you mail after your closing. To get a copy of your 40 page deed they want $ ******. Were at closing you get it for free.

    Property Records

    Date: 09/18/2024

    Dear Mr. ************* you for sharing your concerns. Our company, Property Records, offers a property profile report as an optional service. As stated multiple times in our letter, there is no obligation to pay or use our service.We strive for transparency, and we regret any confusion. If you have further questions, don't hesitate to contact us.

  • Miriam F

    Date: 06/04/2024

    Miriam F

    Date: 06/04/2024

    this is a scam. they send what looks like an invoice for services they never performed. i called them & they said it's an optional service, but the "invoice" they sent does not make that clear.

    Property Records

    Date: 06/25/2024

    Thank you for sending us your concerns ***************************. We ensure all solicitation letters clearly state that the service offered is optional, not a bill, and incurs no obligation to pay. We strive for transparency and regret any confusion caused by the official appearance of our letters. We are reviewing our design to better convey the optional nature of our services.We value feedback and are committed to improving clarity and customer satisfaction.

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