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Business Profile

Anesthesiologists

Gulf-to-Bay Anesthesiology LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Anesthesiologists.

Complaints

This profile includes complaints for Gulf-to-Bay Anesthesiology LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Gulf-to-Bay Anesthesiology LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/15/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      FL Ortho *** recommended I have 2 similar procedures at the FL Ortho Surgery Ctr. It was suggested I get estimates from *********** and the FL ************** prior. Procedures done 7/1 & 7/19. Outcome for both was great & the drs/staff/****************s were all very good! A couple? weeks ago TeamHealth sent me 2 invoices for Gulf to Bay via txt msg & they set me up to pay what I thought were the **************** bills for the 2 different dates.. Yesterday 11/14 I get another text/surprise bill from TeamHealthGulf to Bay for another $322.50 for 7/1. I called TeamHealth & was told the bill had been split--a separate/another $1195 for a 2nd **************** assistant. Note: Only 1 **************** was needed/charges submitted for my 7/19 procedure. I called back to TeamHealth 11/14 and spoke to another agent. I asked more questions about the new *********** asked about possible process breaks and was sent to a supervisor. She didnt think there were any process problems. I asked about why they didnt tell me when they sent me a text initially with the 2 ********* setup a payment plan that there was another bill pending. She explained that they wouldnt know about the other bill until its comes from the hospital and gets processed. I now see as of 11/15 that the system must have known about it as the payments and adjustments all show dates of 9/12 & 9/20, weeks before the 10/18 texts/bills came & payment plan ********** credit card payments posted on 10/23. I really do appreciate the **************** of all who got me well but this billing process is awful. You should not collect for a service until all items are consolidated! Its seems almost impossible to get a valid estimate to plan/budget for. I dispute the new $322.50 as a possible duplicate/overcharge-Pls verify. Pls also review your billing flow for quality holes. Why was the billing split up? Are assistant's rates the same as a primary ****************? Was this assistant there for training? Thanks.

    • Initial Complaint

      Date:05/30/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had a procedure and the anesthesiologist billed me $1505.00 which I disputed with my health insurance company (UHC). They determined it was covered and not out of network and did not owe this money. ************* Anesthesiology sent me to collections for the money (that I do not owe).

      Business Response

      Date: 06/12/2023

      I have reviewed this patients account and the insurance carrier submitted payment and the contractual adjustment was applied on 5/3/23. The patient has a zero balance.

    Gulf-to-Bay Anesthesiology LLC is NOT a BBB Accredited Business.

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