Reviews
This profile includes reviews for Slide Insurance Company's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 56 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromSharmila J.
Date: 04/13/2023
1 starSharmila J.
Date: 04/13/2023
Slide is Fraudulent insurance company that provides policies to home owners without authorization. There phone numbers disconnect on the first ring. I have spent over 4 hours trying to cancel my policy without any resolution. I already have insurance and they sent my Policy to US Bank that paid out $3,746 of my money though I had a home owners policy already. Florida's government needs to take action with citizens getting ripped off by Home Insurance policies and them telling the insurance companies that they do not need authorization from citizens. Something needs to be done about this!
Slide Insurance Company
Date: 04/14/2023
We appreciate you bringing this matter to our attention. Slide is committed to providing outstanding service to our customers and the ******* insurance market at large. That commitment was the basis for acquiring UPC policies and ensuring that policyholders did not experience any lapse in their coverage. For this consumer, that meant that a new Slide policy was issued as of the expiration date of the previous UPC policy. It also means that when the premium is being billed to a lender for payment, that invoice will necessarily be issued to that lender.
Of course, we understand that not all consumers want to have insurance with Slide or have secured coverage with other carriers. We have, accordingly, cancelled the Slide policy as of the effective date, as requested.Review fromMeagan B
Date: 04/13/2023
1 starMeagan B
Date: 04/13/2023
Very shady company. Took over UPC in my state and more than tripled my policy. From 2771/year to ******! No, thats not a typo. Even got a brand new roof in Feb of this year. Thank goodness I was on top of it and didnt get screwed over by this unethical company - DO NOT RECOMMEND, very shady. Just trying to warn others!Slide Insurance Company
Date: 04/14/2023
We appreciate you bringing this matter to our attention. Slide is committed to providing outstanding service to our customers and the ******* insurance market at large.
UPC policies that transitioned to Slide during its acquisition did so with rates unchanged for the remainder of the policy period. Renewal offers are based on the rate filings and forms approved by the ******* Office of Insurance Regulation (*********************).
A representative of Slide did reach out directly to discuss your insurance renewal rate with you. We wanted to review and validate all information about your property (that was transferred from UPC during its acquisition by Slide) and ensure that every discount you are qualified to receive had been applied. We received your voicemail response that you do not wish to have insurance with Slide, so we are cancelling the policy flat.
Review fromRyan K
Date: 04/11/2023
1 starRyan K
Date: 04/11/2023
Currently in litigation with Slide. $130,000.00+ in damages from Hurricane Ian and they offer $11,000.00? What’s more? They refuse to send their initial estimate to try and justify the 11K, so I can’t even deposit THAT and start the smaller repairs. They’ve ghosted us! WINK News has come to do an interview and it is supposed to air soon. All we want is for Slide to do what’s right.Slide Insurance Company
Date: 04/12/2023
Slide and our representatives have been actively working directly with your legal representation and are adhering to all the statutes and communication protocols for litigation. Your lawyer can advise on the case facts, timeline of communication, and the settlement discussion.It sounds like they may not have shared all this information with you based on your review.Review fromholly B
Date: 04/07/2023
3 starsholly B
Date: 04/07/2023
We were with St. John’s Home Owner’s insurance until mid year last year. Slide took over our policy before Hurricane Ian. Shortly after Hurricane Ian hit Cape Coral and damaged our roof and cage among other things, we opened a case with Slide. At the beginning, they were overwhelmed… we experienced desk adjusters switching and non-responsiveness. But after we got assigned to a competent desk adjuster in the end, our case was moving along. We got some of our out-of-pocket expenses reimbursed and payouts for our roof and cage, which allowed us to signup earlier with contractors for the re-building projects than most of our neighbors could. Although we are still working with the adjust for the last few things, we world like to give Slide some credits for dealing our case. I would give the adjuster a 5-star but since I spent so much time dealing with others in the company without success im giving a 3-star for my overall experience with Slide.Slide Insurance Company
Date: 04/11/2023
We appreciate you bringing this matter to our attention. After Hurricane ***, insurers doing business in ******* were challenged by the number and complexity of claims. We apologize that your claim experience was less than optimal.
Our goal is to deliver outstanding customer experiences - after a major catastrophe, and every day of the year. We will use your feedback to deliver a better, more responsive experience for future policyholders.
Review fromWalter B
Date: 04/02/2023
1 starWalter B
Date: 04/02/2023
I was caught in the *** to Slide takeover, 24 March was date my *** policy was to end and Slide going into effect, Was told my my agent and Slides web site no action was required by me. I tried for a month prior to get hold of Slides policy and premiums. Received nothing but assured by my agent there would be no problem and I would be covered. I finally did receive my new policy and premium thru my agent from Slide on the 28 th March.. 12th plus hour., I was shocked,. Slide increased my premium 550 percent with no explanation for the extraordinary increase. Thought it might have **** a mistake, however completely ignored my agent trying to obtain a explaination/verification They didn't even give me time to **** for another company.before they dropped the billing. This is nothing short of price gouging and ethics is not part of their vocabulary. This is a ******* company, ******* is their least concern. After I could not obtain any answers I did go out and purchased a bridge policy to give me time to shop for another company at less half than of their ******. year policy. My *** policy was ***** per year. (550 percent increase) Beware, and there was also another client in the office same time I was and their policy increased 11k with the Slide takeover. Companies like this makes our state not at all attractive. However there are still more ethical insurance companies available out there.Slide Insurance Company
Date: 04/10/2023
We appreciate you bringing this matter to our attention. Slide is committed to providing outstanding service to our customers and the Florida insurance market at large.
If you would like to discuss the insurance renewal rate with a Slide representative, we will be pleased to reach out to you and your agent. We can review and validate all information about your property (that was transferred from UPC during its acquisition by Slide) and ensure that every discount you were qualified to receive was applied.
UPC policies that transitioned to Slide during its acquisition did so with rates unchanged for the remainder of the policy period. Renewal offers are based on the rate filings and forms approved by the Florida Office of Insurance Regulation (https://www.floir.com).
We hope to have the opportunity to serve you again in the future.Review fromEric C
Date: 03/29/2023
1 starEric C
Date: 03/29/2023
Just Trying To Receive A true Compensation For My Home Owners Insurance!!!Slide Insurance Company
Date: 03/30/2023
Slide has been working closely with our policyholder and his representatives to promptly resolve all outstanding issues and bring this matter to a mutually agreeable resolution.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.