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Business Profile

Internet Services

Rapid Systems, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromGina M

    Date: 04/11/2024

    5 stars
    I am ************, and I am updating my feedback. The Rapid system has improved significantly. They have friendly and competent employees who assist me every time. Additionally, their internet service has become much better and faster. It no longer disconnects like it used to. Whenever I call for technical support, they respond quickly and always provide a swift solution. Therefore, I recommend this business to anyone looking for reviews. This is a legitimate business, and the previous one-star review was accurate at that time, but they have since made positive changes and that what is important.
  • Review fromgina m

    Date: 07/24/2023

    1 star
    This business is ridiculous. This is a scam company. They're selling bandwidth limits not internet SPEED. There are no other reliable internet providers in this part of ********* *******, so I'm not sure what agreements they have with other internet service. Perhaps to stop reliable internet to come to this area. However, this issue definitely got people like me stuck. Not to mention, rapid system is even worse than dish or HughesNet, Exceed, both dish internet. Our internet connection has a capacity of 25 megabytes at a cost of $99 per megabyte. Since the rest of ******* is having *************************** prehistoric times with 25 MB per $99. The fact that they doing this to us is a shame.Because everything is online and there is a pandemic. We are unable to even work or study. Additionally, no other services are provided at this location. The punchline is that while we don't get spectrum services, folks a mile distant do. This business shouldn't even exist. When it rains, I have no internet access at all times. Where I live, it rains constantly, therefore no internet at all.

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