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Customer Review Ratings
Average of 21 Customer Reviews
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Review fromLinda L
Date: 07/18/2025
5 starsThe staff at Larsens Pool and Spa were wonderful from the first encounter with them. I checked out another pool company prior to Larsens and the gentleman was aloof and condescending. I walked into Larsens and they were welcoming and kind. ***** took the time to speak to me and told me about the pool building process. She was always there if I had a question. **** was fantastic, he listened to what I wanted and designed our perfect pool. After our pool was complete, ****** did a wonderful job showing us how everything worked. He even came back to answer our crazy questions. I ask myself everyday (while enjoying my beautiful pool) why I didnt do this sooner!Review fromEric H
Date: 06/25/2025
5 starsEric H
Date: 06/25/2025
My wife and I met with *** from the Larsen’s team in Spring of 2024 in an effort to start our planning process for a backyard redo with pool and cage for our Tampa home. We had friends who had used them and were one of the few companies that we didn’t hear any disaster stories with. After a few months of figuring out what we wanted and meeting with a few other companies, we had always felt the best with ***. Prior to our first meeting I got a call from owner **** Larsen and that also really helped us feel good about the company. Fast forward to around September we signed a contract and picked out our finishes and finalized our design. The planning process and communication for changes and such with *** was as smooth as it can get. He was absolutely fantastic in helping us figuring out different parts of the design.
In early October we had some unexpected delays due to the hurricane. After reaching out to *** they let us know that we had the option to delay, or cancel, with no real penalties. Luckily for us we had still wanted to move forward with the pool project but just had to wait. So we agreed to push start date to Jan. I cannot imagine what could have happened if they were not willing to work with us on this, safe to say this alone would have us pick them again and again because I know every contractor isn’t so helpful in these situations.
Once the actual build process started we worked with ****. They moved quickly from dig to swim in about 8 weeks or so. We had a couple small miscommunications between the design, some minor changes, and ****/contractors. All of those miscommunications were quickly remedied. The pool came out amazing. ****** and **** from the startup and maintence team were great and super helpful in learning everything.
We would not hesitate even one bit to recommend Larsen’s and would use them again in a heartbeat. We love our new pool!Larsen's Pool & Spa, LLC
Date: 06/26/2025
Thank you so much for taking the time to share your experience! We're thrilled to hear that your journey with the entire Larsen’s Pool & Spa team was such a positive one. It’s incredibly rewarding to know that our commitment to communication, flexibility, and quality made a difference throughout your project — especially during the unexpected delays. We truly appreciate your trust in us and are so happy you’re enjoying your beautiful new pool. On behalf of all of us at Larsen’s Pool & Spa, thank you for the kind words and for choosing us. We’re always here if you need anything in the future!
**** and the team at Larsen's Pool & SpaReview fromIris S
Date: 06/23/2025
5 starsIris S
Date: 06/23/2025
I want to extend a sincere thanks to Larsen’s Pool & Spa for the outstanding job they did on my pool/spa installation. The team’s professionalism, attention to detail, and exceptional quality of work far exceeded my expectations. A special thank you to ***** and ******, my sales representative, and ****, my project manager. My experience at the design center was amazing. ***** acknowledged my ideas, shared her thoughts and provided guidance to create an amazing design. My design was transformed into a digital format which was helpful to visualize the project. ****, my project manager, was truly outstanding from start to finish. **** was always available and kept me informed through every step of the project which made the entire process smooth and stress free. After my pool and spa were installed, I had the pleasure of working with ******. He completed my initial pool startup. ****** was very kind, considerate and patient. I appreciate the time he spent to clearly explain and demonstrate the necessary steps to maintain and care for my pool. Larsen’s level of care and personal attention speaks volumes about the company’s commitment to excellence. Larsen’s Pool & Spa did everything they said they would do on time and with the highest quality. I highly recommend them if you are looking to install a pool and/or spa!Larsen's Pool & Spa, LLC
Date: 06/24/2025
Thank you so much for your thoughtful and detailed review! Were truly honored to hear how pleased you are with your new pool and spa. It means a lot to know that our team delivered the level of service and quality you expectedand more. Well be sure to share your feedback with everyone involved.
Thank you again for choosing Larsens Pool & Spa and for recommending uswe wish you many years of enjoyment with your new outdoor oasis!
**** and the team at ******** Pool & SpaReview fromDan G
Date: 06/13/2025
5 starsDan G
Date: 06/13/2025
The experience of building our in-ground pool was incredibly positive, thanks to the exceptional project management. From the initial design phase to the final touches, the team was professional, communicative, and always went above and beyond to ensure our vision was realized. They managed every aspect of the project flawlessly, making it a seamless and stress-free process.The project manager was exceptionally responsive and kept us informed throughout the entire process. They proactively addressed any questions or concerns we had, and always made themselves available for meetings.Finally, the attention to detail was above my expectation. As an example, ******** ********** noticed the width of the marble coping tiles was too thin and had the manufacturer come to our home to visibly see the problem and commit to fix it. Incredible experience.Larsen's Pool & Spa, LLC
Date: 06/16/2025
Thank you so much for your thoughtful review! We're thrilled to hear that our team's communication, attention to detail, and project management made your pool-building experience such a positive one. It was truly a pleasure bringing your vision to life, and we're grateful for the opportunity to work with you!
Eric Larsen and the team at Larsen's Pool & Spa
Review fromNikki D
Date: 06/13/2025
5 starsNikki D
Date: 06/13/2025
Were so glad we chose Larsens to build our pool. The finished product is beautiful, but more importantlyits made a real difference for our family. My husband is a veteran with a brain injury, and water therapy has become an important part of his recovery. Having a pool at home means he can move, stretch, and build strength in a way that works for him. That kind of freedom is something we dont take for granted.Everyone we worked with was helpful, respectful, and took pride in making sure everything was done right. Its clear this company cares about the quality of their workand it shows.Were truly gratefulnot just for the pool, but for what its made possible. Highly recommend.Larsen's Pool & Spa, LLC
Date: 06/16/2025
Thank you so much for your heartfelt review. We’re truly honored to have played a role in creating a space that supports your husband’s recovery and your family’s well-being. Knowing that the pool has become more than just a feature—it's a part of his healing journey—means the world to us. We take great pride in our work, but stories like yours are the real reason we do what we do. From everyone at Larsen’s Pool & Spa, thank you for your trust and for allowing us to be part of something so meaningful. We’re grateful for your kind words and your recommendation.
—**** and the team at Larsen’s Pool& SpaReview fromJames C
Date: 06/12/2025
5 starsJames C
Date: 06/12/2025
A big project that turned out incredible, and it was painless!This is a great company that stands behind their work. From our ideas, through the design and the build, the final product is exactly what we envisioned.Larsen's Pool & Spa, LLC
Date: 06/13/2025
Thank you so much for the kind words! It means a lot to hear that the final result matched your vision so perfectly. The entire Larsen's Pool & Spa team truly enjoyed working on your project, and were thrilled to know the process felt smooth and stress-free for you. We're grateful you chose us and even happier to hear you're so pleased with the outcome!
**** and the team at Larsen's Pool & Spa
Review fromJoe R
Date: 05/14/2025
5 starsJoe R
Date: 05/14/2025
This is the 4th pool we put into our homes and by far this was the best experience we have ever had. Everyone at Larsens pool was knowledgeable, friendly, outstanding communicators and did everything they said they would do on time and with the highest quality. They also welcomed push back on their recommendations and allowed us to have things our way . but also made sure we didnt do anything stupid!!! Special thanks to ****, Reed, ***** ****** and *****.Larsen's Pool & Spa, LLC
Date: 05/15/2025
We really appreciate the 5 star review and for the shout out to our team. Thank you so much for your kind words and for trusting us with your fourth pool project! It truly means a lot to hear that this was your best experience yet.
At Larsens Pool & Spa, we pride ourselves on not only delivering top-quality work but also fostering open, honest communication throughout the process. Were thrilled that you felt supported, heard, and guided especially when balancing your vision with our expertise. Enjoy your new pool, and thank you again for allowing us to be a part of your home!
**** and the team at Larsen's Pool & SpaReview fromAndrea M
Date: 04/29/2025
5 starsAndrea M
Date: 04/29/2025
I've had a fantastic experience with Larsen's Pool company. The team from Jeff, Drew and John were professional and reliable. My project manager John was always available and kept me updated through every step of the way. I really appreciated the app it allowed them to upload pictures of the daily work, which kept me informed every step of the way. I highly recommend them if you are looking to install a pool!Larsen's Pool & Spa, LLC
Date: 05/01/2025
Thank you so much for the glowing review and recommendation. We hope you are enjoying your lovely back yard sanctuary.
Review fromDella R
Date: 04/01/2025
5 starsDella R
Date: 04/01/2025
We want to extend our sincere thanks to Larsens ************ for the outstanding job you did on our pool installation. Your teams professionalism, attention to detail, and exceptional quality of work far exceeded our expectations.A special thank you to ******, our sales representative, and ****, our project managerboth were truly outstanding from start to finish. **** kept us informed every step of the way and answered all our questions with patience and clarity. The office staff was also a pleasure to work withprofessional, friendly, and always helpfulmaking the entire process smooth and stress-free.We also want to express our appreciation to ****** and ****, who went out of their way to take care of the pool chemicals and maintenance; even stopping by when we had an emergency and were out of town. Their attentiveness and willingness to go above and beyond helped us feel confident and well-supported as new pool owners.We were especially impressed to receive personal calls from **** ****** himself, checking in during the project and again at completion to ensure we were fully satisfied. That level of care and personal attention speaks volumes about your companys commitment to excellence.This is our second pool installation, and without a doubt, Larsens ************ is the best weve ever worked with. A pool is a significant investment, and if youre looking for a company that delivers professional service and top-quality results, look no further. You wont be disappointed!With gratitude *************** RLarsen's Pool & Spa, LLC
Date: 04/04/2025
Thank you **** and *****,
You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. Its nice to hear that it makes a difference.
Please take care and enjoy your new oasis!
**** and the team at ******** Pool & Spa
Review fromDexter G
Date: 04/01/2025
5 starsDexter G
Date: 04/01/2025
******** Pool and Spa just completed a restoration of my ****** gallon swimming pool. New tiles, new pebble walls and pool floor, new cartridge filter and pump.******** exhibited a standard of excellence over the course of the entire process. **** ****** (owner), **** ****** (project manager) and the rest of the team were an absolute joy to work with.I HIGHLY RECOMMEND ******** Pool and Spa. This company really "tends to their knitting." They pay attention to details and their follow through is splendid.****** ***** Tampa, *******Larsen's Pool & Spa, LLC
Date: 04/04/2025
Thanks ******,
We are so appreciative of you sharing your experience with us to others. It was a pleasure working with you on your pool renovation and we are happy to hear you are pleased. Please know we are here if you need us again.
**** and the team at ******** Pool & Spa
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