We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Wildlife Removal

ACD Wildlife Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wildlife Removal.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/01/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    DO NOT USE THIS PERSON OR THIS COMPANY!! On January 7, 2025, **** ****** came to our home to give us an estimate on sealing areas of the roof where there was squirrel intrusion. We last used **** in 2013 for the same type of work and we paid him $1,400 at that time. We thought we could trust him which is why we called him back. He gave us an estimate of $1376 to seal a 6' sq area of the roof. I told him I thought it was a bit high and I needed to think it over. That evening he sent us "multiple messages" saying he needed a deposit of `1/2 so he could order materials and start the job on Friday. The only payment form he would accept is *****. Reluctantly, I send him a Zelle payment of $650. even though the materials he needed for the job would be under $100. But once again, we trusted him. On Friday, January 10, 2025 **** was a no show. We sent him several messages, but he kept using the excuse that he was trying to get a tire fixed! This raised a lot of red flags so we asked him to send us a copy of his insurance policy which he told us covered him for $1M in general liability. Well, I called ************* to verify the policy and was told that the policy was taken out in 1-19-21 and canceled 3-14-21. I also checked SunBiz to search for his license and discovered that his license has been ******************** since *******. When we told him about these findings he made up some excuses. We told him that he could not work on our roof without insurance and that we want our money refunded. We have left him voice and text messages which he has only responded a couple times saying he is short on funds and will pay us back when he gets the money but now he wants to add a charge of $200 for a "roof inspection". This was never discussed or mentioned, just another layer of deception and fraud. We asked him to call and speak with us which he has never done. We will continue to pursue all avenues to get OUR money back.

ACD Wildlife Services LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.