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Business Profile

Auto Services

Pure Auto Centers LLC

Reviews

Customer Review Ratings

4/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromEllen L

    Date: 09/15/2023

    4 stars
    I filed a complaint about defective tires, we bought at this store. Unfortunately, the BBB sent my complaint to the wrong business. I would like to get this resolved. the complaint went to First **************** and I would like the BBB to straighten this out. I want an apology to go to this company and also, remove the negative report off their record. As far as ****************'s negative report, I want to gladly acknowledge that Good Year did send us a check for only one of the tires that were defective. In closing, I will make sure that if I ever make a complaint, I will wait a few months before filing. Thank you for correcting this error.

    Pure Auto Centers LLC

    Date: 09/19/2023

    Glad we could help you. ******** would have helped with both tires but, unfortunately you only had one of them. They need to inspect the tire for any type of customer satisfaction refund. Thank you for your business at ****************.

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