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Business Profile

Marine Equipment

Boats.net
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.94

Average of 18 Customer Reviews

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Review Details

  • Terry W

    Date: 11/02/2024

    Always have what i need and shipping is fast. I have never had a problem with Boats.net

  • peter o. t

    Date: 10/31/2024

    Staff Very Helpfull. Had a question to make sure I was ordering the correct part. Texted a message and they got back to me very quickly and the part arrived within 3 days. I was very satisfied.

  • Anthony W

    Date: 10/21/2024

    Parts Fit Perfectly. Ordering on line was easy. parts arrived when they should have

  • Marco G

    Date: 10/17/2024

    Fast delivery and a seamless search option type your serial number and or model number in and it brings up a list of everything you need and it also let's you know if it's in stock nice and simple THANKS Boats.net

  • kyle w

    Date: 01/09/2024

    kyle w

    Date: 01/09/2024

    When you check availability on their website it says they have it. A couple days later you will get an email saying that they are out of stock because the manufacturer is updated availability. So it showed they had six online in their warehouse and when I called them their story was somebody must have bought all six out from under me in a few seconds it took for me to check availability and then pay for it with my credit card

    Boats.net

    Date: 01/12/2024

    Our website does not show this part to be in stock, it does show "Ships in 2 to 3 days," which indicates the part is not in stock. This is also indicated on the checkout screen.

    Unfortunately there is no way currently to link our system to the manufacturer, therefore, all ETAs displayed are best estimates, based on average time it takes for parts to arrive to our distribution center. Once we place the order with the manufacturer and receive updates, we send those out via email.

    This particular part is not a stocked item. Upon further review, the part is currently on backorder with the manufacturer. At this time, the manufacturer does not have an ETA for availability.


  • Beau K

    Date: 10/14/2023

    Beau K

    Date: 10/14/2023

    Horrible experience with them, I ordered a part 2 weeks ago and paid for expedited shipping for a total of 92 dollars and still haven't gotten the part. I run a business and honestly don't know what to tell me customer at this point. You have now made myself look bad because your website says you have stuff in stock when that's a flat out lie. Ontop of that you can't call the number there "down for maintenance" along with the so called chat. This company needs to be out of business!

    Boats.net

    Date: 10/23/2023

    We do apologize, the part ordered was on backorder with the manufacturer. Unfortunately, this is outside of Boats.net's control. Unfortunately there is no way currently to link our system to the manufacturer, therefore, all ETAs displayed are best estimates, based on average time it takes for parts to arrive to our distribution center. Once we place the order with the manufacturer and receive updates, we send those out via email.

  • TK C

    Date: 07/06/2023

    Placed order 5.16.23 and was billed on 5.16.23. Nothing received as of 7.6.23 despite their site showing parts "in-stock." Nobody in customer service to answer the phone or provide updates.
    I really think that BOATS.NET is a SCAM!
    DO NOT PLACE AN ORDER WITH BOATS.NET FOR ANY REASON!
    YOU WILL NOT GET YOUR MERCHANDISE!

  • Skyler R

    Date: 05/18/2023

    Their website says they have everything in stock untill you order and they get ur money then they have nothing in stock and just keep pushing out ur order saying "sorry there was a typo on our website, we are waiting for this part from the manufacturer" I Will never order from them again if I even get these parts I spent a lot of money on!!! Wish I would have came here and looked thru a few of these reviews before placing my order. I JUST WANT MY PARTS!!!!!!

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