Reviews
Customer Review Ratings
Average of 366 Customer Reviews
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Review fromJerry O
Date: 08/28/2024
5 starsJerry O
Date: 08/28/2024
Very good. Professional and courteous. Would highly recommend. Well done.
LoadUp
Date: 08/29/2024
Hey *****, thank you for the great review and for choosing LoadUp!Review fromVicki K
Date: 08/19/2024
5 starsVicki K
Date: 08/19/2024
They have ************* and quick. I will use them again.LoadUp
Date: 08/20/2024
Hey *****, thank you for choosing LoadUp and for the great review! We are so glad to hear that you had a great LoadUp experience and we look forward to helping you again in the future, welcome to the LoadUp Fam??!Review fromPC P
Date: 08/16/2024
1 starPC P
Date: 08/16/2024
I placed an order with loadup for moving household items from POD into the house (we relocated to another city recently and POD came in a day ago). As agreed Loadup team booked time slot 12-4pm for 2 persons to come and help me to move items into the house. Loadup couldn't get anyone to come and help me. At the end of the day after 4pm I got help from neighbor to empty out the entire POD. I canceled the order. Loadup charged me 50% cancelation fee for the 0% service delivery. This is very unfair for consumer to pay cancelation fee without getting any services.LoadUp
Date: 08/19/2024
Hey PC, we sincerely apologize for the inconvenience you experienced with your recent order. It’s disappointing to hear that we couldn’t fulfill your booking, and we understand how frustrating that must have been, especially during a move. I’ve shared your review with our team to ensure this issue is addressed. We apologize for the cancellation fee, and our policy is intended to help maintain smooth operations, but we recognize that this situation did not meet your expectations. Please reach out to us directly so we can further assist you. Thank you for bringing this to our attention.Review fromAnne A
Date: 08/15/2024
5 starsAnne A
Date: 08/15/2024
Service was prompt and excellent. We were apprehensive about this whole process and were very happy with the result. ***** was polite and professional, working efficiently to load a bulky recliner single handedly. We would use them again.LoadUp
Date: 08/16/2024
Hey ****, thank you so much for the great review and for choosing LoadUp! ***** is an awesome Loader and we are so glad to hear that he provided you stellar service and a great LoadUp experience! We look forward to helping you again in the future, welcome to the LoadUp Fam!Review fromDeb H
Date: 08/14/2024
5 starsDeb H
Date: 08/14/2024
Professional and courtesy. Would use again and recommend!Communication was great.LoadUp
Date: 08/15/2024
Hey **** thank you for the great review and for choosing LoadUp! We are so glad to hear that you had a great LoadUp experience and we look forward to helping you again in the future, welcome to the LoadUp Fam!Review fromMary S
Date: 08/06/2024
5 starsMary S
Date: 08/06/2024
Easy to do on line. Communication was excellent. Very nice gentleman picked up the two televisions.LoadUp
Date: 08/09/2024
Hey ****, thank you for choosing LoadUp and for the great review! We are so glad to hear that you had a great LoadUp experience!Review fromCindy R
Date: 08/03/2024
5 starsCindy R
Date: 08/03/2024
Very quick and easy! ******* was very friendly and professional. So happy to have those items out of my garage.LoadUp
Date: 08/06/2024
Hey *****, thank you for choosing LoadUp and for the great review! ******* is an awesome Loader and we are so glad to hear that he gave you a great LoadUp experience!Review fromAaron R
Date: 08/02/2024
5 starsAaron R
Date: 08/02/2024
Thank you for removing my refrigerator I couldnt have done it on my own without your helpLoadUp
Date: 09/04/2024
Hey *****, thank you so much for the great review and for choosing LoadUp! We are so glad that we could remove your refrigerator for you!Review fromTrisha J
Date: 08/02/2024
5 starsTrisha J
Date: 08/02/2024
Very professional and very courteous. Also very reasonable with priceLoadUp
Date: 09/04/2024
Hey ******, thank you for the great review and for choosing LoadUp!Review fromSandra M
Date: 07/31/2024
5 starsSandra M
Date: 07/31/2024
They were absolutely professional and polite. I would definitely use them again and recommend them to everyone. Im so please and glad that I used this service.LoadUp
Date: 08/01/2024
Hey ******, thank you so much for choosing LoadUp and for the great review! We are so glad to hear that you had a great LoadUp experience and we look forward to your next removal needs! Welcome to the LoadUp Fam??!
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