We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Insurance Services Office

North American Senior Benefits, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.12

Average of 95 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Melinie T

    Date: 11/25/2024

    ****** ******* ******** was very personable, polite and professional in providing my husband and me with two affordable options for our final burial expenses. He is definitely an asset to **** with a very bright future.

  • Dee F

    Date: 11/20/2024

    ******************. They helped my family and I recieved thousandssss of dollars back just in time for Christmas, got my mom out of a 6,000$ loan she couldnt pay back and even helped us save money on our premium. I noticed people only leave reviews when things are bad but I can attest that this company is GREAT TO WORK WITH!

  • Jamie T

    Date: 11/14/2024

    I have worked with ****** *. She is great, very knowledgeable and recommends the right solution for your needs. I would highly recommend her to anyone who is exploring life insurance or ******** for their family.

  • Malicia C

    Date: 11/14/2024

    The sales representatives (2 men) came to my home (single female) and I wouldn't let them in. I was questioned as to whether my home was dirty. I told them they were rude and the response was that I was the rude one. I slammed the door or their faces. Firstly, they parked in my driveway instead of the street which is not for anyone popping up uninvited to my home and blocking me in by the way. Second, I am not letting any stranger into my home! I don't care who you are, what laminated card you have, what badge you have on or even if by signing the $5 check meant I consented. The police aren't getting in without a warrant and they better slide that baby under the door for me to confirm that it is correct and that the real cops are there!Finally, how disrespectful to infer that my home was not clean (it is clean) and they weren't going to find out if it was dirty or clean either way. They sales person clearly stated that I was not under any obligation to sign up during his little spiel, so when I said they weren't coming in, he should have just left. Don't sign that $5 check! It is not worth the hassle. I have 2 life insurance policies, so I really don't need their services. Don't get mad because you aren't getting that commission ******

  • Suzanne B

    Date: 11/14/2024

    ****** F is a very polite, well mannered, and knowledgeable agent. She knows her stuff. I appreciate her helping me.

  • Michael T

    Date: 11/11/2024

    They came to my house and had they nerve to OPEN my door! What is wrong with you? Train your employees to function in society.

  • Angela M

    Date: 11/11/2024

    ***** ********* and ******* ***** assisted me in reviewing my current policy and found another one that better suited my needs. They were both a pleasure to work with and exemplified what excellent customer service truly is. Thank you!!

  • Jorge H

    Date: 11/09/2024

    Great company helping individuals access affordable life insurance with reputable companies even with preexisting conditions. Very grateful for them!!

  • Rich B

    Date: 10/28/2024

    Worked for them for just over a year. They insist you call yourself a "Benefits Coordinator" yet you are just a life insurance broker. They use questionable business practices like "sales leads" from $5 checks that are sent out to people on ********/********. You can read more about those in almost any BBB complaint here. They train you to be a "Benefits Coordinator", talk about ****************** SS/SSDI and even go as far as saying you were sent there by the county to get them an update on their benefits. Their process includes using your state license ($40 and 1 week of studying) and a BBB "license" to gain credibility with vulnerable seniors. Once you're in the house, the managers will have you lie on insurance applications to get them approved for "better coverage", take people out of perfectly fine policies to extract cash value and raise their premiums, forge signatures and commit fraud. The rising stars in the company quickly fizzle out due to high chargebacks, losing carriers for bad business or burned out from the constant push to become "builders" and recruit people underneath them.

  • Sharon M

    Date: 09/24/2024

    We've received several unsolicited $5 checks from this company. The checks state there's no obligation if you cash them so we did. We've since made senior/end of life plans and no longer needed any information from them. We've had several agents show up for unscheduled, unwanted appointments. Today's was the worst-2 agents showed up on our porch and asked for my husband. They said *** you've been on our site and filled out a request for information (No! He hadn't!). My husband indicated very strongly to them that they were displaying **** tactics and ought to leave. They said the state sent them out!! Whaaaat? Even if he had looked for information on their site it gives them zero right to show up unannounced at my house.

North American Senior Benefits, Inc. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.