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Business Profile

Business Services

Helpful Downloads

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.86/5 stars

Average of 74 Customer Reviews

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Review Details

  • Review fromMary W

    Date: 10/03/2024

    5 stars
    Problem was solved very simply and efficiently. Thank you very much!
  • Review fromJennifer T

    Date: 10/01/2024

    5 stars
    Fantastic support and authentic products. I have been a customer for nearly 5 years now and whenever I have problems, they are willing to help me out and resolve any issues that arise with the software. Highly recommended.
  • Review fromJoan M

    Date: 09/25/2024

    5 stars
    Was very helpful and resolved the issue completely. I'm very happy with experience!
  • Review fromAlan W

    Date: 09/23/2024

    1 star

    Alan W

    Date: 09/23/2024

    I don't care for them. I bought the **************** 365 download for ***** and they sent me download instruct. icons with a name and password that did not work. I tried again and again. I ask for help and they sent me the same instructions. i requested money back several time by email and phone no help and no refund. Finally received a help line number to set up a meeting with *** to walk me through the process of loading my new program. My appointment was this morning and we talked as much as i could understand little. I got nothing done and they gave me a link to let them control my laptop mouse and computer and install the program. I declined. I didn't want him/them having total access to my computer. I felt I was being scammed from the start and I wasn't giving them access to my computer and everything on it. I think it was $***** dollars well spent. You live and learn

    Helpful Downloads

    Date: 09/28/2024

    Hi ****,We thank you for your time in leaving us your feedback and we would also like to apologize for any inconvenience this has caused you! One of our support was able to email you back with the complete instructions on how to set up your download, however, we haven't heard back from you. One of our support will give you a call back in your convenience so please be on the look out.Looking forward to hearing from you.Kind regards,The HelpfulDownloads Team
  • Review fromDana M

    Date: 09/13/2024

    4 stars
    Seemed very knowledgeable! Was able to quickly download what I needed. When I called at my designated time and got a voicemail, I was a little confused.
  • Review fromThomas D

    Date: 08/28/2024

    5 stars
    ******************************** 2019 for Mac is ideal for Mac users. Helpful Downloads delivered it fast, and the software is reliable. All essential office apps are included. A great value for personal and professional use.
  • Review fromAlex M

    Date: 08/28/2024

    5 stars
    ******: Internet Protection from Helpful Downloads ensures digital safety for your devices. Covering up to 10 devices for a year, it's comprehensive and easy to install. Highly effective in blocking threats. A must-have for peace of mind.
  • Review fromTerry B

    Date: 08/21/2024

    5 stars
    Helpful Downloads was very helpful. I had questions about installing a 2nd copy of my **************** (5 User License). ******** answered my questions, then installed Office as I wanted it with my original User License ID.
  • Review fromVin C

    Date: 08/19/2024

    5 stars
    Helping me promptly after working hours. I appreciate the quick response. Thank you
  • Review fromAmy A

    Date: 08/19/2024

    5 stars
    Great and fast support. I got exactly what I ordered for. Would recommenf.

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