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Business Profile

Carry Out Food

Popeye's

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carry Out Food.

Reviews

This profile includes reviews for Popeye's's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Popeye's has 962 locations, listed below.

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    Customer Review Ratings

    1.11/5 stars

    Average of 144 Customer Reviews

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    Review Details

    • Review fromTee S

      Date: 05/02/2025

      1 star
      The most ghetto place in the ***. The one on ****** in ***** is ratchet asf. LAZY a** manager and employees. Were too lazy to make me blackened chicken and then went full blown ghetto when I walked back in with my fried chicken that I didnt ask for. Website isnt gonna give me an option if out of stock s*** So therefore they are lazy liars too.
    • Review fromLoan T

      Date: 04/28/2025

      1 star
      The worst experience I ever have in my life. Ordered my food come and it up. The worker the said . We dont have your order, but my email said the store address and my order. THE WORST CUSTOMERS SERVICE.
    • Review fromTameka D

      Date: 04/25/2025

      1 star
      This the worst place to eat. The staff are rude and you can never call and speak with anyone. Popeyes owners are not aware their paying people to be rude. But I told the lady at the drive thru that if she was mad to quit and find another job where you are happy at and start treating people with respect. This my money and I dont have to spend it at this dirty a** resturaunt.
    • Review fromRobert J

      Date: 04/14/2025

      1 star
      Mfs rude and manager threw my food at me 4/14/2025 @6:21 pm im a black man almost to jail over some chicken
    • Review fromLANE M

      Date: 04/04/2025

      1 star
      WARNING! Be extremely cautious eating here. I live in ********************** and been wanting Popeyes for a long time since I don't have one in my city. I ate at Popeyes in *************, ******** after a doctors appointment I had there. The fountain drinks tasted extremely bad like they haven't been cleaned in forever, the food was cold a few minutes after I received my food, and just as I ate my food and left to drive back to my city in ******** I puked it all up as I was driving. This is totally unacceptable.
    • Review fromAround T

      Date: 03/27/2025

      1 star
      Nasty and trashy they have dope head in there all day long in nasty in there in they never have no chicken ready in if they do got Chicken ready its half cooked I hate this place so bad.
    • Review fromMad F

      Date: 03/14/2025

      1 star
      Please be very mindful of popeyes their overcharging people and want answer their phone and u can't talk to anyone in customer service
    • Review fromMark S

      Date: 03/13/2025

      1 star
      Pine Bluff AR. Arrived at drive thru and waited 30 minutes to order at speaker. 10 more minutes to arrive to cashier window. I handed associate my card. She stated our card machine is down cash only. I said wow it just went down? Associate stated no it's been down for a while. Only COMMON SENSE would be to tell customers at speaker CASH ONLY or have a post sign on menu board. I'm a independent IT tech and I fix problems like that all the time. I haven't work at this Popeyes but have at other local fast food chains in area. My findings SOMETIMES ******** *********. ********** * ******** cable from a device. It's sad that a lot of people in Pine Bluff will drive to White Hall to order food
    • Review fromKelli M

      Date: 03/12/2025

      1 star
      This Popeyes is the WORST! I was driving through Mountain Home AK on March 8, 2025 and decided to stop at this Popeyes for dinner. The person who took my order was very rude to me and my daughte. Her name was **** and she treated us with such disrespect by telling us we were being too loud and to go sit down and be quiet! My daughter is 6 years old and has an anxiety diagnosis and sometimes appears to be hyper, however, that should not be something this Popeyes employee needs to address by just taking an order for food. I do not think **** needs to be serving customers and should be placed in a back position not serving the public. I am appalled of this disrespectful treatment as a paying customer, therefore I will not visit another Popeyes location in the future since they apparently do not hire friendly customer service individuals.
    • Review fromNia B

      Date: 02/23/2025

      1 star
      I visited the Popeyes location in ********, **. This was by far the worst experience I've ever had at a Popeyes location. I visited on a Sunday to pick up a mobile order, and during my interaction with the employee, *****, I was met with unprofessional behavior. He repeatedly used profanity, telling me to "take your sh*t" several times. I immediately asked to speak with a manager, and when he returned to the window, he informed me that he would "come outside".I then reached out to the Regional Manager, ****** ********, who assured me he would review the audio and follow up with a call. Unfortunately, I never received that call. Despite multiple follow-up attempts on my end, I received no response. Days later, I was contacted by someone from HR, who claimed that they had reviewed the video footage and found no concerning body language from the employee. She dismissed the profanity and the threat made towards me, even suggesting that I was the aggressor.This experience has been incredibly disappointing. I am upset not only by the employee's behavior but also by the complete lack of accountability from the company. It's concerning that Popeyes allows such disrespectful treatment of customers without taking meaningful action.

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