Reviews
Customer Review Ratings
Average of 71 Customer Reviews
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Review fromChristina W
Date: 08/07/2024
1 starHorrible customer service. Item shipped but has not moved in transit and status is not updated. Item never received and no help from customer service. Buyer beware!Review fromSara S
Date: 03/15/2024
5 starsSara S
Date: 03/15/2024
Casemate has been wonderful to work with! Thank you for giving such wonderful customer service!
Case-Mate, Inc.
Date: 03/27/2024
Hello ****,Thank you for taking the time to leave a review. We are always happy to hear the experiences of our customers!Review fromNozomi F
Date: 03/12/2024
5 starsNozomi F
Date: 03/12/2024
****** was great, with wonderful customer service skills. Passionate, quick response. Very recommended customer service rep. ***** you.Case-Mate, Inc.
Date: 03/27/2024
Hello ******,Thank you for your raving review!Review fromMelanie S
Date: 03/12/2024
5 starsMelanie S
Date: 03/12/2024
************************* Was AAAHHMMAAZZIINNGG THANK YOU Quick response Very professional I appreciate the outstanding customer service entire experienceCase-Mate, Inc.
Date: 03/13/2024
Hello *******!Thank you for taking the time to leave a review. I am happy to see the team was able to make your experience a good one. We look forward to servicing you again in the future.Case-Mate, Inc.
Date: 03/27/2024
Hello *******,Thank you for taking a moment to leave a review. Happy to see your experience was amazing and you are loving your products.Review fromAndrea A
Date: 03/05/2024
5 starsAndrea A
Date: 03/05/2024
This is the most amazing customer service and quality items I have so much of there stuff!Case-Mate, Inc.
Date: 03/11/2024
Hello,Thank you for taking the time to leave us a review. We are happy to hear you are pleased!Case-Mate, Inc.
Date: 03/27/2024
Hello ******! What an **************. Thank you for expressing this. We are always happy to see our customers pleased!Review fromEric M
Date: 03/05/2024
5 starsEric M
Date: 03/05/2024
I hate chat, but ****** at ******* case mate was amazing and easily helped resolve my concern and issue so that I could get a replacement of my phone caseCase-Mate, Inc.
Date: 03/11/2024
Hello ****,Thank you for taking a moment to leave a review. We are happy to hear the agent has taken care of you.Case-Mate, Inc.
Date: 03/27/2024
Hello ****,Thank you for being a valued customer. We are happy to see your experience was pleasant. Continue to enjoy your product!Review fromBrianna E
Date: 03/05/2024
5 starsBrianna E
Date: 03/05/2024
******** was incredibly helpful and kind! She was able to help in an extremely timely manner and get me help with exactly what I needed. She was a pleasure to work with!Case-Mate, Inc.
Date: 03/11/2024
Hello *******,So glad to hear you had an amazing experience and you're loving your products.Review fromJeff C
Date: 03/04/2024
5 starsJeff C
Date: 03/04/2024
**************** was very prompt and exceptional. They even addressed my issue over the weekend.Case-Mate, Inc.
Date: 03/11/2024
Hello ****,So pleased to hear you had a great experience. We look forward to continuing to service you in the future.Review fromMelanie S
Date: 03/01/2024
5 starsMelanie S
Date: 03/01/2024
Great products and wonderful customer service! Response time was extremely quick and service was very helpful, understanding and kind. They went above and beyond for me!Case-Mate, Inc.
Date: 03/11/2024
Hello *******,Thank you for taking the time to leave a great review. We appreciate you being the best part of Case-Mate!Review fromBob L
Date: 03/01/2024
5 starsBob L
Date: 03/01/2024
The best customer service Ive ever had! I had ordered the wrong item and literally within minutes of contacting customer service the correct item was on its way.Case-Mate, Inc.
Date: 03/11/2024
Hello ***!Thank you for taking a moment to leave a review. We are happy to see the agents took great care of you.
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