We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Concrete Contractors

Quikrete Companies

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete Contractors.

Complaints

This profile includes complaints for Quikrete Companies's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Quikrete Companies has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/08/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ****** purchased from ********** did not match the photos on the website. Bait and switch on order with false advertising.Please see the attached photos.

    • Initial Complaint

      Date:06/28/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I bought 85 bags of their pea gravel from 2 diff.lowes in n.c.Between both stores at least half of the bags arrived damaged,ripped and mostly emptied from ineffective packing material Some bags (unopened)had 1/3 to 1/2 less gravel than the others.some bags contained giant rocks instead of gravel (severely)shorting **** contacted quikret and received a response asking me to send him lot nos.on all bags.i told him I saved one bag with companies contact info the rest were trashed.So I took pix of that, I had other pictures of the difference in the amount of gravel in different bags, I also have video which I sent him. I heard nothing I emailed him two more times the third time my email came back he blocked me. So then I sent him an email from another address I have and heard nothing, these bags cost 8.88 each so well over $600.00 At least half had damaged packaging ,shorted product in bags and others filled with giant rocks instead of pea gravel. The bags were sold by weight so adding rocks instead of gravel is cheating the consumer.Ps I also sent an email to quikrete corporate in ******* no response .below is who I originally emailed and then he blocked me...***************************** ********* Services Quikrete ************************************************** Cell - ************ ****************************************** ********* Support ************** image

    • Initial Complaint

      Date:04/30/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Friday, January 5, 2024, just before 12:00pm, I was traveling on 10 Eastbound Freeway from ******* (Roughly close to ********, **) going home to **********. I was heading home after going to ******* due to my Dad was in ******* for Stage 4 Pancreatic Cancer and he passed away 4:00am that morning. I was in the # 2 lane and one of their trucks (I believe was from the ********/ ******* location) was in the #3 lane. He was passing me and the back of the truck was parallel to the passenger front tire. The truck was not secured where there was no tarp on it, a rock flew out of the truck and it cracked my driver side windshield. Which, in December 2022, I just got the full windshield replaced (sent the Company the paperwork and pictures on Monday 01/08/24 and they re-routed it to the ********/*******, Az Location). When I finally spoke to the Person who handles these situations (took close to 2 weeks) she was very rude and wanted me to use my Insurance. I didnt and wanted me to use my insurance, then, decided to check the Manager and see what they say about this claim. On January 30, 2024, she (******** and the same woman who was rude) stated her ****** said Good morning,I spoke with my manager regarding your windshield. He checked the trailer to make sure the gates dont leak and the truck tarp was closed. He said that we do not replace windshields that are broken from road debris. . Which is NOT true and there was only one person which is the driver in that truck. I want them and THEY NEED TOO REPLACE MY WINDSHIELD! They damaged it and I just let my dad who just passed and there truck and driver damaged my Windshield!!!

    Quikrete Companies is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.