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Business Profile

Drop Shipper Mailing Services

Veho

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drop Shipper Mailing Services.

Reviews

Customer Review Ratings

1

Average of 21 Customer Reviews

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Review Details

  • Julia H

    Date: 11/24/2023

    I wish I could give them 0 stars. Their customer services is garbage. You cannot call anyone and updates are provided via texts. I have had multiple issues with food packages (I use Factor). Their customer service is useless and their answers do not have a single ounce of merit. They will not provide me a single phone number to call and ask real questions. They send mixed signals about when packages will be delivered. One time a driver completely damaged a box of food the day it was supposed to deliver. Another time a driver showed up three hours past the delivery window and delivered my food in the middle of night leaving a huge mess in my apartment hallway. I have had multiple issues. The worst occurring this week. The driver did not deliver my food (cold and perishable) on Wednesday when promised. They did not tell me there was a delay until I reached m. They tried to deliver the food two days late (which was too late I said I would be out of town and they said no problem we will reach out for rescheduling delivery). They did not reach out.

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