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Business Profile

Mens Clothing

God Is Dope LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mens Clothing.

Complaints

Customer Complaints Summary

  • 65 total complaints in the last 3 years.
  • 13 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on July 4 and have yet to receive my product and can not get any response from the business.

  • Initial Complaint

    Date:06/28/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed and ordered with this company on 8/20/2024. When I received my order on 6/9/2024 I did not receive all of the items I purchased. *** made multiple attempts to resolve the issue with the company but the company has not responded. *** even tried to contact them through their social media account. The company continues to post on social media almost everyday but will not respond to their emails. Im seeking a refund for my item asap.

  • Initial Complaint

    Date:06/16/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order was placed May 14, 2024. I was provided a link for delivery to which provides no delivery date and can not be found. I have sent several email to the email address provided by the God Is Dope website and receive no response other than they auto-generated response. There is no phone number to actually speak with someone. So I am left with no other option than to file this claim. I am open to receiving the products I paid for or a full refund including shipping. Thank you

  • Initial Complaint

    Date:06/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order March 25th, 2024 in the amount of $40.14. My order number is 7G2319905. This order consisted of 2 classic box logo hoodies both in the amount of $15.99. One hoodie was received (army green). However the black hoodie was not received. On their website it states that if the hoodie is not received within normal processing time to reach out to their customer service. Several attempts to contact the businesses customer service has resulted in no answers, no response, and no hoodie. I have also attempted to reach out to the owner, ***************************. This has resulted in no response either. Please help me resolve this matter. I purchased a product from them and I expect to get the item I purchased.

  • Initial Complaint

    Date:04/08/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 3/17/24 I ordered a sweatsuit from this company online. On 3/29/24 the company sent me an email stating the outfit I ordered runs small so they sized up for my satisfaction and that the order has shipped. Never giving me the opportunity to keep my original size. About a week and half ago I received the sweatsuit and it is HUGE. Way to big (like 3/4 sizes up). I have sent multiple emails to the company asking how to start a return and messaged them on instagram and have not received any response. I just want a refund. I am extremely disappointed!

  • Initial Complaint

    Date:04/05/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered an item from the company on 3/16/24. I was sent an email AFTER ordering that my order could take 2-4 weeks to process and ship. My order processed on 3/29/24. My order was out for delivery 4/1/24. I received my item, and it was the wrong size. I immediately sent an email with images on 4/1/24, stating the issue and requesting a resolution. Today is 4/5/24 and I have received no communication from the company. I grew more concerned when I began to read reviews from other customers with similar issues to mine and WORSE! I want a full refund! I also want this company to be penalized for unethical business practices.

  • Initial Complaint

    Date:03/25/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered 3 shirts from the and I have not received any of them. Im extremely angry because one was a gift. Im looking to disburse the charge through my bank.

  • Initial Complaint

    Date:03/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have placed several orders with this company in the past four weeks. One order was placed and paid for on 02/25/2024. My others that have been placed after have been shipped but 7 items purchased has not been shipped or updated. I have reached out to company via email and social media and have not received an update on my orders. The company does not have a phone number and no one has responded to my email.

  • Initial Complaint

    Date:02/28/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a tee shirt from the Companys website. I received a message stating that my package was delivered on 01/20/2024. I emailed the Company on 01/21/2024 and 01/22/2024, regarding my package. The Company informed me to contact the carrier about my package status. God is Dope Company never offered me a refund nor to replace my item missing.

  • Initial Complaint

    Date:02/18/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed two orders with God Is Dope and later realized I input the incorrect shipping address. I have emailed the email distro several times with no response and had a friends send a direct message on my behalf to their Instagram with no response. Order numbers are 7G2251149 and 7G2243177. I would like to resolve by God Is Dope sending the orders to me. Thank you.

God Is Dope LLC is NOT a BBB Accredited Business.

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