We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mens Clothing

God Is Dope LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mens Clothing.

Complaints

Customer Complaints Summary

  • 65 total complaints in the last 3 years.
  • 13 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/17/2022

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction 1 Date: 11/11/22 Money Paid: $42.90 What the business committed to: Shipping All Orders before Black FridayNature of Dispute: Not shipped and no update as to when exactly it will be shipped.Has business tried to resolve: After reaching out they said it will ship soon but gave no actual update on when. And now the order is deleted completely.Account/Tracking Number: no tracking number was given since it was never shipped, but the order number is ORDER BF20221958108 Transaction 2 Date: 11/28/22 Money Paid: $153.88 What the business committed to: Shipping all Black Friday/Cyber Monday orders by December 16 Nature of Dispute: Not shipped and no update as to when exactly it will be shipped.Has business tried to resolve: Business has not responded when asked about this order.Account/Tracking Number: no tracking number was given since it was never shipped, but the order number is ORDER BF20221967328 If orders will be shipped before Christmas then thats great since theyre supposed to be Christmas gifts and we only ordered them since that is what the website promoted.If they will not be shipped before Christmas then I want a total refund.

  • Initial Complaint

    Date:12/12/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11/15/22, I purchased two t-shirts from God Is Dope's online website. I received said shirts on 12/5/22. I opened the package and immediately noticed that the shirts were defective. I sent an email and pictures to God Is Dope's email, letting them know my displeasure with the items received. On 12/12/22 i received an email from ******, staff with God Is Dope stating, "All items purchased are final sale, thus we cannot offer returns, exchange or refunds. On their website it states effective 12/1/22 ALL sales are final. I purchased my items prior to 12/1/22 and there was no mention of All sales being Final when the order was placed 11/15/22. I filed a dispute with my Bank and still waiting on the results. I want a full refund. This company is using GOD's name to steal money from their customers. This company thinks it can send customers anything and we are supposed to just accept it. This company needs to be shut down. From reading the reviews on BBB and their website they have scammed a lot of people out of their hard earned money in 2022.

  • Initial Complaint

    Date:12/06/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered some items from them before Black Friday. I recieved a receipt for order and it stated that any order placed today would be recieved by Black Friday. I still havent recieved a tracking information and I have emailed them several times and I get no response. I dont know where my items are

  • Initial Complaint

    Date:12/06/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    God is dope Advertised a pre-order on new release hand bags in JULY 2022 for delivery in Oct 2022. Once october passed no communication about orders. Reached out countless number of times via email and social media which is @godisdope. The comments are FULL of upeset customers because no one from company are responding to inquiries or cancellation requests. Its 12/6/2022 and i have requested a refund maybe five times now and not ONE response and no hand bag still.

  • Initial Complaint

    Date:11/29/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on 11/12 that said my order would be shipped out before black Friday. My daughter and I ordered on my same day. She received all updated and her package. I have received nothing. I have attempted to reach out to company three times via email with no response. I now have two open orders with no updates or tracking information. I am asking the company to respond to my messages and provide an update or cancel both orders and refund my money.

  • Initial Complaint

    Date:11/03/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 2, 2022 @ 1:04am, I purchased two handbags from God is Dope on their on-line store. These bags were $49.99/bag and they were pre-order. I paid for my purchase through the Affirm option and immediately approved. I received an email from Route shipping to track my order, informing me that a would receive a tracking number. My first payment was deducted from my Amex on August 17, 2022, then August 31, 2022, September 14, 2022, and last deduction on September 28, 2022. These pre-order bags were due to ship out between September 10th - 22nd. On Friday, September 9, 2022, I received an email from God is Dope ******************************** that said "Hey ******, Unfortunately, the Pre-Order handbags have been delayed at the *************. The product is en route to our facility, however, currently it's sitting on the boat due to the port being backed up. Therefore, the bags might not ship Sept. *****. We apologize for the potential delay - we know this is a much anticipated product. We will keep you informed as we receive more information as to when the handbags will be delivered to out warehouse. As your order is shipped you will receive tracking info...." On Monday, 10/26 I received an email from the company saying "Hey ******, The boat the pre-order handbags shipped on has finally docked and going through the process of clearing customs. We will update you again when the handbags deliver to our factory. Thank you for your patience!" After not hearing from the company or receiving a tracking number I reached out via email, replying to the above mentioned message, requesting a status update. I received an automated "Message blocked" reply. On 10/19 I received another message saying the they received tracking update and expected delivery to their facility tomorrow 10/20 by 7:00 pm. As soon as the handbags arrive we will have our team working overtime to get your order shipped" I've run out of characters. This company is TRASH. I want a full refund.

  • Initial Complaint

    Date:10/31/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered from this merchant on Oct 3rd. My order was supposed to be delivered on 10/7. I waited for a while because I know **** always has a delay but then I contacted the merchant on the 15th to let them know that I still hadn't received my order and if they could assist with the status. I never received a reply. I also sent a message on Instagram as well...that message did not receive a reply either. To date, I've sent four emails and all of them have gone unanswered. I contacted **** and they advised that the merchant needs to issue a refund to me and then file a claim with them. I've also disputed with my bank and they aren't able to get a response from the merchant either. I read through some comments on their IG page, and it seems like everyone is having the same issue with them. I want my money back ASAP or the products that I ordered.

  • Initial Complaint

    Date:10/17/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I preordered 2 hand bags on July 22 with the expected ship date of sept *****. I contact company via email sept 27 because I didnt receive shipping update. The company did not reply I emailed again on 10/12 advising I will be taking further steps for them to reply and state follow their Instagram page for shipping updates . The company has abandoned ordered and refusing to give refund

  • Initial Complaint

    Date:10/08/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on 8/20/22. 2 weeks later I hadnt received info about the order, even though website states orders will be processed within **** business days, so I emailed them asking about the order. I was told that the order would be shipped soon. 9/15 comes and I still havent received any info about my order so I emailed again asking that the order be canceled. I hadnt received a response so I emailed again on 9/21 asking for the order to be canceled. Still no response. So last week I asked for my bank to dispute the charge. A few days later I received an email stating that my order was shipped. Today I received my order and its missing an item. I didnt receive any communication about my order being shipped unfulfilled, yet this company took the full amount of my order from my account. I also asked for said order to be canceled twice before it was even shipped and was ignored. I do not want this order and would like a full refund. This company is playing games with their customers and it is not okay.

  • Initial Complaint

    Date:10/04/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with God IS Dope on 30 August 2022 amount of $107.47 and still have not received my merchandise. I have emailed them twice with no response. I would like my money back. I have ordered from this company before and never had an issue.

God Is Dope LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.