We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

King Crab ATL

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1

Average of 19 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Keveedah A

    Date: 12/26/2024

    Ordered egg roll that i never received and business will not respond to any communication

  • Ovonda W

    Date: 09/13/2024

    If I could, I would give a rating of "0". Based on their website, they stated that they were taking online orders for shipment. So I placed a order on Dec. 28, 2023 for a case of Self Love Eggrolls. I received my confirmation and the money ($159.99) was taken out my account. Well, to make a long story short, as of today Sept. 13, 2024, I have not received my order nor responses from my emails and voicemail messages. I am filing a complaint and is requesting a refund (I have all my documents for proof). Also, to my surprise, they have shut down/closed the ATL location and have posted on IG that they have reopened in *********, ** (***************************************); and have the nerve to post new videos of the Baltimore Fire Station personnel's as well as ******** (famous rapper) enjoying their eggrolls. BUYERS BEWARE OF PLACING ONLINE ORDERS FOR SHIPPING!!!!

  • Rye P

    Date: 03/06/2024

    Buyer beware. Placed an online order 1/25. Called, texted and emailed. No response. Even drove 4 hours and still no refund. Owner was called and said he was giving me the refund right than. But lied I have got anything not even a call back. Don't order save your money unless you just like giving it away

  • Cassandra D

    Date: 03/02/2024

    I placed an order on Jan 18, 2024 and have yet to receive my order as of Mar 2, 2024. I have reached out twice by email and received nothing in response. I have all of my necessary information to prove it and at this point I need a refund. I was excited to try them only to get scammed it seems like. Please do not buy from them unless you are obviously a celebrity, then they break their backs for the exposure only to take your money. Buyer be ware, please and thank you!

  • Nanette B

    Date: 02/12/2024

    I placed an order on January 18, **** and as of February 12, **** I have not received my order. I have emailed them 8 times or my item or a refund and have not received any response from this company. Do not order from them. False advertisement. They will take your money and not deliver. Buyer beware!!! They took me for *****.

  • Lakia J

    Date: 01/10/2024

    I had ordered butter sauce on December 17, 2023. I still have yet to receive my order. I kept sending emails, calling, leaving meaning and email. No response. I dont appreciate a business false advertising and keeping my money. If you dont have the product, then give me my refund.

  • Michelle D

    Date: 12/13/2023

    Ordered one bottle of spice on November 21, 2023 - order # ****. I was provided a receipt for $25.89 with a tracking number and intent to notice when shipped. 3 weeks later I still have no product. Email bounces back as closed account and phone goes to VM and calls are not returned.

  • Kenyetta P

    Date: 11/30/2023

    Made a purchase on the website 6/25/23 an its 11/30/23!!! Like omg I spent over $200 trying to support a black owned business. I called, emailed, text, an also left messages on their social media still nothing. Just ridiculous how they could think that this is how you run a business. If you dont have the product say that an refund the money.. THIS BUSINESS IS BEYOND SHADY!!!! I DONT KNOW WHY THEIR STILL OPEN!!

  • Kanisha C

    Date: 10/18/2023

    I ordered on August 22,2023 was suppose to receive my order August ***** 2023 never received it it's now 10/18/2023 still waiting. I Called and emailed numerous times no reply back I would like my full refund .

  • Pa F

    Date: 10/10/2023

    Order placed July 26,23 still no order received nor refund as of today 10/10/23. I have sent numerous emails and called store(to be sent a text message link)No one have responded other than Instagram posts stating they are shipping out back orders. We are afraid of the products at this point from these stealing untrustworthy people. Just give me my money

King Crab ATL is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.