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Business Profile

Optician

Thomas Eye Group

Reviews

This profile includes reviews for Thomas Eye Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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Thomas Eye Group has 20 locations, listed below.

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    Customer Review Ratings

    2.17/5 stars

    Average of 12 Customer Reviews

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    Review Details

    • Review fromNo N

      Date: 04/02/2025

      1 star
      0/10 DO NOT GIVE THEM YOUR BUSINESS!!!! I have been waiting for over a month for glasses. The employees at the ************** location do not seem to care. One lady literally chuckled because I asked to ensure someone would called me back. After an hour and a half, I called back only for them to say "we were about to call you," how convenient. I will NEVER return.
    • Review fromRicky H

      Date: 06/14/2024

      5 stars
      When I visited Thomas eye group my eyes were in bad shape there are so many people needing eye surgery and we must staypositive andwaittoday I can see clearly Thanks to Thomas eye group A five star eye clinic. *********************
    • Review fromPaul and Pamela E

      Date: 01/20/2024

      2 stars
      Unnecessary long wait times at each appointment...******************** is rude and acts like he's doing you a favor by treating you. Three months after cataract surgery and still having slight pain and blurred vision...dismissed me at last recheck and said he'd see me in 6 months. Asked what about the blurred vision and light sensitivity, he said, not once but TWICE...I can't put your cataracts back! I was too stumped to respond...thinking back, all his comments and remarks were like that. So sorry I chose this practice and this doctor!
    • Review fromNurse B

      Date: 01/10/2024

      1 star
      This practice is trash!!! My mother is a new patient with Cancer and each appointment they dont call to tell you about an appointment being canceled or rescheduled, they text. Not acceptable!!!! I confirmed an appointment then late afternoon prior to the appointment, they canceled for an early morning after I confirmed for an afternoon, FUNNY!! We are not locals, but yet come from out of town. Again, funny. Its always the doctors are not in, off or had an emergency. So who is running this place??? I am starting to think maybe its my mom, her insurance, I dont know. Sad that they treat patients this way. Looking at the other reviews, i see why. If we can help it, try not to be back!!!
    • Review fromLinda M

      Date: 09/24/2023

      1 star
      On Friday, September 23, 2023. I had an appointment for 2:10pm. I was not seen until 430 that afternoon. I hate that location. When I have to go there Im stuck more than three hours waiting to see a doctor. Nowhere Anthonys *************. A patient should be waiting 3 1/2 hours to see eye doctor. There was a man there with his mother, he yelled out, hes been there with her since 1:30. It was 4:30 she was not seen. He shot it out. F*** all of you and he left very very angry. I was not seen until 4:35 PM. I left out at 4:55 PM. That location needs to be shut down. It has been four years since Ive been going on and off. the last few years I had to travel to the Dunwoody location. (50 minutes from my house). I decided to go there since it was 15 minutes from where I lived. I would never go back, poor establishment.
    • Review fromLucy H

      Date: 06/15/2023

      1 star
      Terrible company. I paid over $300 the amount that was given to me during my appointment because on the day of they said they do not take my insurance. They later sent me a bill for $218. I have called several times to receive explanation of the charges and they do not call back. I received a letter that I have been referred to a collections agency
    • Review fromJasmine L

      Date: 05/31/2023

      1 star
      WAITED THREE MONTHS FOR MY DAUGHTERS APPOINTMENT AND WHEN I CALLED TO CONFIRM APPOINTMENT A FEW DAYS PRIOR THEY TELL ME WE NO LONGER ACCEPT YOUR INSURANCE AND THE DR IS OUT OF THE OFFICE SO YOUR APPOINTMENT WAS CANCELLED AND I HAVE TO WAIT ANOTHER MONTH FOR AN APPOINTMENT! VERY UNPROFESSIONAL!I SHOULD HAVE BEEN NOTIFIED OF THE CANCELLATION, NO REGARDS FOR THE PATIENT.
    • Review fromSean M

      Date: 05/08/2023

      1 star
      Terrible. My contact presciption had lapsed. Got eye exam. Said they wanted me to try a couple new contacts. Went in after 3 weeks of not hearing anything......told on backorder.My contacts have been in my eyes for a month and a half and no communication.So done with Thomas Eye Group. Don't walk.......RUN
    • Review fromCarol Lee H

      Date: 04/03/2023

      5 stars
      ********************** at Thomas EyeGroup has been wonderful in keeping my eyes in good health. Through cataract following, surgery & follow up his care has been oriented to excellence in practice, ***************************
    • Review fromMichael M

      Date: 12/09/2022

      1 star
      Every time we come here we wait FOREVER!!! Its awful. Never coming back.

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