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Business Profile

Sales Lead Generation

Lead Forensics, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/07/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Complaint: Misleading Software and ********************* Request for Refund and Subscription Cancellation I purchased a license for **********************, a software that claims to identify corporations accessing a website, allowing users to track and follow leads. The subscription cost was $500 per month, a significant investment based on the expectation of receiving valuable and actionable data.However, after using the software for several months, I found the data to be highly inaccurate. The software only shows that a company accessed the website along with a city locationbut the city listed is incorrect and does not reflect the actual location of the access. Additionally, tracking down the specific individual within the company who accessed the site is impossible, as the software provides no way to filter or pinpoint a relevant contact among thousands of employees.Upon further investigation, I discovered hundreds of fake positive reviews, which appear to be designed to mislead potential customers and obscure the softwares fundamental flaws. The promises made by the company are simply unattainable, making this product feel like a ******* make matters worse, customer support has been completely unresponsive. Despite sending multiple requests for assistance and clarification, I received no meaningful response. When I finally decided to cancel my subscription, I sent a formal email requesting cancellationonly to be told that they would not process my request.I am now taking the necessary steps to dispute the charges, demand a refund, and ensure the cancellation of my subscription. This experience has been deceptive, frustrating, and financially damaging, and I strongly urge others to avoid Lead Forensics at all costs.

  • Initial Complaint

    Date:11/07/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ************ has charged us an additional $450 last month ON TOP of the $823 we pay a month out of nowhere. The service they provide is also a scam. They watched our website traffic for a month and showed us all these leads we would be getting. We have had this for over a year, and have seen maybe 5 leads the entire time. They wont let us cancel it, ************ is a scam and will absolutely take your money and deliver zero results.

  • Initial Complaint

    Date:02/16/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Lead Forensics has been repeatedly hammering our e-mail servers with solicitation offers via deceptive means (constantly changing their domain name to avoid spam filters). We have asked them numerous times to remove our addresses including ************************* and ******************** as well as all other addresses from this same domain.This business is sending emails in violation of the CAN-SPAM act and not acting responsibly. The refuse to remove our addresses from their database and take action as required by law.

Lead Forensics, Inc. is NOT a BBB Accredited Business.

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