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Business Profile

Title Companies

DGI Title and Closings, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Title Companies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/29/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 3rd 2022, I was contacted by DGI TITLE & CLOSING, in consideration of their company handling the International transaction to sell my vacation property with Diamond Resort. On January 4th 2022, *******************************, A Junior Executive of DGI title & closing emailed me the contract and amendment. After careful review I signed and emailed it back to them. Since then I have been working with ********************* and *********************** Senior Escrow officer. They have been in constant communication with me through phone calls and e-mails. They have also requested several money transactions such as past due payment $10,257.85, maintenance fees $11,988.00, taxes $3,315.00, insurance $21,257.85, closing cost ******** and other title related cost $10,844. Which DGI title & closing claimed MUST be paid in full BEFORE the transaction can go to closing and the money be release by the government. On April 21st 2023, after making all requested payments in full I was informed by *********************** that the funds has been released and will be posted to my account within 5 to 7 business days. As of today May 29th 2023 I have not received any payment from DGI Title & closing, despite numerous attempts of phone calls and emails no one from DGI have reached out to me or updated me, it seems as though emails has been blocked and phone lines disconnected. I am hoping BBB will help resolve this issue and recover my money. For further information please contact me at ****************** Thank you.

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