Reviews

This profile includes reviews for Nolan Transportation Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Nolan Transportation Group, LLC has 12 locations, listed below.

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  Nolan Transportation Group, LLC

  244 Perimeter Center Pkwy NE, 4th Floor Atlanta, GA 30346

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  Nolan Transportation Group, LLC

  4401 Leeds Avenue North Charleston, SC 29405

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  Nolan Transportation Group, LLC

  2460 W 26th Ave Denver, CO 80211

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  Nolan Transportation Group, LLC

  3290 W. Big Beaver Road Troy, MI 48084

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  Nolan Transportation Group, LLC

  7127 US-98 Hattiesburg, MS 39402

Review Details

• Review fromNour B.

  Date: 08/04/2023

  1 star

  Nour B.

  Date: 08/04/2023

  I think that Nolan Transportation Group, LLC should pay carriers that haul their loads. This is the worst company to get payment from. One load is all it took for me to realize what crooks NTG is. I took a load on 6/27/23 and dropped 6/28/23 with 2 day quick pay. As of today 8/4/23 I am still calling and getting lied to by ******* and ***** in Payroll. ***** even gave me his personal number and even that was a lie.I would not give them one star. Please if you are a small carrier such as myself STAY AWAY from NTG.

  Nolan Transportation Group, LLC

  Date: 08/07/2023

  Good Morning, I apologize that it took so long for you to get paid. We are currently working with our accounting team to ensure that we ****************** processes. I show that a payment was issued to your company on 8/04 for load number *******. If you did not receive this payment or need further assistance please send us an email at ********************************************* Regards, Customer and Carrier Experience Team

• Review fromTEQUILLA M

  Date: 03/12/2023

  1 star

  TEQUILLA M

  Date: 03/12/2023

  I completed the carrier packet and scheduled a load with Nolan Transportation for the first time. Everything was going well until I reached out trying to sign in to their load board so that I have it for future reference. The rep told me that my company could not complete loads for them until at least 1 inspection was done. I let her know that my company is on an active load currently. After that conversation, I received an email from the rep that scheduled the load asking if the driver has made it to the pick up location. I confirmed that the driver was onsite and was about to be loaded. I started to receive email after email and calls from the the Manager (*************************) stating my driver cannot be loaded and we would not be paid for the load because we didnt qualify to haul for Nolan Transportation because we didn't have an inspection. I spoke with the Manager directly to try and reason with him even asking for TONU (Truck Order Not Used) pay. Which I feel is very fare and what any professional company would do. I was told "NO" we would not be compensated even though my company had to pay for fuel getting to this location, unnecessary mileage on my semi truck, and the wasted time my driver spent driving to the location. I sent multiple emails on this to the Leadership Team and still was not compensated!!DO NOT WORK WITH THIS COMPANY! This is the most unprofessional experience I have ever had in this business. Who doesn't pay TONU ($300) for their companies error. They even admitted to it being their error in writing....

  Nolan Transportation Group, LLC

  Date: 03/23/2023

  Good Morning, 

  I sincerely apologize for your experience. Please forward any emails, rate confirmations, etc to ********************************************* We would like to look into this internally and see if we would be able to assist. 

  Regards, 
  

  Customer and Carrier Experience Team 

• Review fromSam B

  Date: 02/13/2023

  1 star

  Sam B

  Date: 02/13/2023

  I used them to ship one machine (we rarely use freight) and that went ok. The problems started after the delivery. I am incessantly harassed by sales reps from all their locations emailing me multiple times a day. The routinely call as well. This is no unsubscribe button in their emails, and I have spoken with multiple people who said the would take me off the list. Two months and dozens of emails later that still hasn't happened. If a company needs to harass people non stop to drum up business, that should tell you a lot about them. Will not use again and would nut recommend.

  Nolan Transportation Group, LLC

  Date: 02/15/2023

  This has been addressed internally and the calls and emails will stop

• Review fromJordan D

  Date: 12/15/2022

  1 star

  Jordan D

  Date: 12/15/2022

  These guys are horrible to work with. My driver fell sick last min and had to be taken to the hospital in emergency. Told the company as soon as i heard from the driver which was abit late but it was an emergency situation and i only came to know about it an hour before the pickup. These guys rather being cooperative decided to take us off all the pre booked loads we had booked with them in the upcoming weeks and also deducted $500 from the load we had already done for them. Not to forget we have been delivering there loads without a single complain. Just one late notice and that too because of an emergency thats what they do. Totally inhumane by these non professional bunch of kids running the company. Need to get my $500 back which my driver worked for already. NEVER WORK WITH THIS COMPANY !!!

  Nolan Transportation Group, LLC

  Date: 12/19/2022

  Good Morning ******* I sincerely apologize for your poor experience. I assure you that is not how we wish to do business. We would like to look into this internally. Please email us at ******************************************** with your MC and load number. Regards, Customer and Carrier Experience Team

• Review fromJoseph R

  Date: 11/09/2022

  1 star

  Joseph R

  Date: 11/09/2022

  I can not believe these crooks are still in business... Someone needs to file complaint with Attorney General ****

  Nolan Transportation Group, LLC

  Date: 11/10/2022

  Good Morning, I apologize for your poor experience. We would be happy to look into your experience further. Please send us your load information to ********************************************* We would like to see if we can serve you better. Regards, Customer and Carrier Experience Team

  Nolan Transportation Group, LLC

  Date: 12/01/2022

  Good Morning, I apologize for your poor experience. We would be happy to look into your experience further. Please send us your load information to ********************************************* We would like to see if we can serve you better. Regards, Customer and Carrier Experience Team

• Review fromAudrae D

  Date: 09/21/2022

  1 star

  Audrae D

  Date: 09/21/2022

  Do not use this company if you are trying to get ahead in the trucking industry. I had a cargo claim with this company in which the insurance did not cover. I agreed to pay it. Had a guy in the claims department send nasty message with the ** included. Defaulted on a loan due to bad payments with the accounting department. No one answers the phone. Over $100k owed to me and was told to stop calling them with the ** included in the email. Been having payroll issues for over a year and still hauled their freight while being loyal. Bad rate cons, kids running the company and they also ran up my accounts to lease trailers by letting other carriers use them and promise to pay for them in their contract but yet fail to do so. After covering the contract, a year, they blocked me off, did not pay and is now using another carrier to do the same exact thing to them. If you are looking for a quick way to bankruptcy, then this is the company for you. Not to mention instead of going in the Army to let a drill Seargent talk disrespectful to you, just call one of the departments at Nolan. I promise they will not let you down. I will be filing against their bond. This was suggested by a few people. I suggest if they owe you, do the same.

  Nolan Transportation Group, LLC

  Date: 03/23/2023

  Good Afternoon, 
  
  

  Regards, 

  Customer and Carrier Experience Team 

   

  
  

• Review fromKelvin E

  Date: 08/16/2022

  1 star

  Kelvin E

  Date: 08/16/2022

  I did business with this company with my wife and myself hotshot transportation business. Took a load from ************ to ***** was told would get **** dollars on round trip. After I picked up load was told it was suppose to be team drivers, broker ask me if I could get load there early Saturday morning. I got load there at 12:30 Saturday morning, broker told me he had a team to take load back okay fine but I want half of the **** he sent my factoring company a rate for **** and said I approve of it and now wont pay me the rest of my money

  Nolan Transportation Group, LLC

  Date: 03/23/2023

  Good Morning, 

  I apologize for your experience. If you could provide us with your load number, MC, and any other pertinent information at ******************************************** we will be able to determine the next steps and how we are able to assist you. 

  Regards,  

  Customer and Carrier Experience Team 

• Review fromArun S

  Date: 07/15/2022

  1 star

  Arun S

  Date: 07/15/2022

  Did a load of Chemicals on 10/29/2021 load # ******* and delivered the loads clean bills, submitted invoice and other relevant paperwork it's been more than 9 months still waiting on payment of $9100. Nolan Transportation Group need to pay its bills that are past due.

  Nolan Transportation Group, LLC

  Date: 03/23/2023

  Good morning, 

  I apologize for your experience. We have overhauled our accounting department and are working diligently to improve our overall customer and carrier experience. I hope we are able to prove we can serve you better. Please feel free to reach out to ******************************************** should you need anything in the future. 
  

  Regards, 
  Customer and Carrier Experience Team