Reviews
This profile includes reviews for Service First Pros, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 91 Customer Reviews
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Review fromRobert W
Date: 09/19/2022
5 starsScheduled to have a 12" return air vent for my HVAC. The two technicians came out and performed the work in timely manner. All around great service and friendly technicians.Review fromCheyanne S
Date: 09/15/2022
5 starsMy family recently bought a new home and three weeks after moving in, our AC went out. Service First Pros have been a life saver! They were able to come out the next day. The technicians are so kind and knowledgeable. The office staff was so nice and helpful with financing. I am so glad I chose them for our AC repair and will most certainly use them in the future!Review fromBen F
Date: 09/09/2022
5 starsScheduled a routine annual service appointment and received all around great serviceReview fromKevin B
Date: 09/08/2022
5 stars***** was my ********* was very courteous & knowledgeable. He replaced a pump in the drain *********** was some confusion over the price. He was proactive & called his supervisor & took care of everything. Ill request him next time, he did a great job!Review fromGerald S
Date: 08/20/2022
5 starsYour older HVAC unit died suddenly and we needed a replacement quickly. **** at Service 1st Pro sent someone immediately to evaluate our site requirements and needs. Our options were explained clearly and our installation was scheduled within a couple days. The entire Service 1st Pro team did an excellent job of keeping us informed of arrival dates and times. The team arrived on time, were courteous and professional and kept the site cleaned up throughout the install. They answered all our questions clearly and provided additional information they felt would be helpful. **** communicated with the team and us throughout the install. I would highly recommend Service 1st Pro and their WOW service to anyone needing HVAC repairs or replacement. I'm rating them a definite "5" only because there is no higher rating available. ***********************Review fromLatoya L
Date: 08/08/2022
5 starsSo far theyve been great! We recently purchased our home and wanted to verify how the units run.Well, they needed to be moved farther away from our house and a few other additions.Ben came out and assessed/diagnosed our systems on time, but also just very and friendly and informative. **** and the other technician, who then came out and did the actual work were awesome as well. Extremely knowledgeable and friendly and genuinely dont seem to mind explaining whats what with the units in a way that ppl who dont work on them can understand.Look fwd to having Service 1st Pros come out a couple times a year to make sure our systems keep running as efficiently as possible.Review fromBarry C
Date: 08/01/2022
5 starsZach did a wonderful job explaining and repairing the ** unit. I will definitely call Service First Pros again.Excellent service!Review fromGerald S
Date: 07/25/2022
5 starsAfter my home warranty people wouldn't warranty the repair of shoddy installation service 1st pros stepped up with reasonable prices and sent me the one and only ***********************! He not only fixed the issue but he also explained things as to why it was wrong. I don't feel like he will be back to repair his fix but I know he will be back to service and maintain my ac/heating systems. Great folks to work with and ***** was great to deal with to begin with. That team takes their name serious with Service 1st!Review fromClaire F
Date: 07/06/2022
5 starsClaire F
Date: 07/06/2022
Excellent company! Very responsive, professional and nice to work with! They came out the same day that our AC stopped working. I would highly recommend this company for your HVAC needs!!
Service First Pros, LLC
Date: 07/07/2022
**** you so much for taking the time to leave a great review. We appreciate your business! Owner *************************** Submitted: 07/02/2022Review fromCh A
Date: 07/01/2022
5 starsCh A
Date: 07/01/2022
Outstanding service! On time, professional, clean and went above and beyond. Spent time to make sure we know how the entire system operates.Service First Pros, LLC
Date: 07/02/2022
Thank you so much for taking the time to leave a great review. We appreciate your business!Owner ***************************
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