Educational Consultant
The National Society of High School ScholarsComplaints
Customer Complaints Summary
- 26 total complaints in the last 3 years.
- 7 complaints closed in the last 12 months.
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Initial Complaint
Date:08/10/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a letter from NSHSS stating that my daughter was accepted into the honor society due to her academic scores. I was under the impression that this the legit *** from her school because the letter even had her high schools name on it. After I paid the $75 & received a NSHSS certificate with my daughters name and high school printed on it I noticed the difference NSHSS vs ***. This is a complete scam, making ppl believe this is from *** and their school when in reality its just a company made to hustle ppl. I want a refund!
Business Response
Date: 08/11/2022
********************,
Thank you for the opportunity to clear up any confusion and share with you who we are, the National Society of High School Scholars (NSHSS) and the lifetime benefits that span beyond high school or any chapter-based honor society. As requested, I've issued the refund for the one-time, lifetime membership fee (attached) and once you and your daughter have an opportunity to review our resourceful website and have a discussion about the membership, please feel free to give me a call directly if there are any further questions. Again, it was a pleasure speaking with you. All the Best, **************************, Director of ****** Services, NSHSS, ********************** www.nshss.org
Customer Answer
Date: 08/11/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. ******************* was very professional and gave me great insight into what NSHSS offers.
Although I thought this was the **** I am willing to research NSHSS more to weight there benefits vs. NHS.
Sincerely,
*********************************
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