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Business Profile

Mobile Phone Service

Cricket Wireless, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Complaints

This profile includes complaints for Cricket Wireless, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1,354 total complaints in the last 3 years.
    • 400 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/14/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      See All document in the photo uploade section

      Business Response

      Date: 11/17/2022

      November 17, 2022

      Better Business Bureau     
      Online Complaint

      Complaint No: 18399416
      Re: *******************************

      Dear Sir/Madam,

      This ************** is in response to a complaint filed by *******************************. In the complaint, ******************** provided screenshots of his device but did not provide a detailed complaint.   
       
      We attempted to contact ******************** to gather more information on November 15, November 16, and November 17, 2022, but we were unsuccessful in reaching him. Should ******************** still wish to have assistance with his concern, he can contact *****, Cricket Wireless Corporate Escalations Manager, ************.       

      We thank ******************** for his communication and look forward to assisting him with his concern.
       
      Regards,

      Cricket Wireless
      Customer Corporate Relations
      1025 ********************
      *******, ** 30319 
      /JL

    • Initial Complaint

      Date:11/12/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 10/11/22 I purchased a phone on line, the phone would not work correctly I returned the phone on October 17th it was received and cricket will not refund the phone price and they have no excuse why it just keep saying they will look into it the refund is $249.49

      Business Response

      Date: 12/06/2022

      December 6, 2022

      Better Business Bureau
      Online Complaint

      Complaint No: 18396462
      Re: *********************

      Dear Sir/*****,

      This correspondence is in response to a complaint filed by *********************. In this complaint, **************** states he purchased a device online and returned the device on October 17, 2022, and still has not a refund. ********************* is requesting a refund.

      We reviewed ****************** order and found he returned the order. We processed the refund. We contacted **************** on December 5, 2022, and informed him the refund has been processed back to the original method of payment and to allow 3 - 5 business days to see the credit on his statement.

      We thank **************** for his communication and trust that this explanation properly addresses his concern.

      Regards,

      Cricket Wireless, Customer Support
      1025 ***************
      *******, ** 30319
      /BN

    • Initial Complaint

      Date:11/12/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I joined cricket on 30th March 2022. There I bought 3 new contacts **********************6 and **********) with 3 phones from your below agency. ******************************************************************************************** At that time I suggested to them that I have 2 new ******* S22 ultra phones (**** number- *************** and ***************) and they can use my 2 phones instead of 2 phones from you. He said there is no problem with that. In this way, they also put SIM cards in my two phones. They also claimed that phones purchased from them can be unlocked after joining Cricket for 6 months.After a few days my ******* phones hotspot was not working so I went to the shop where I bought the cricket connection and told them. Accordingly the agent made a phone call to cricket customer service and discussed with them and changed the **** numbers. That is, **** numbers of two phones bought by cricket have been removed and **** numbers of my two ******* phones have been changed instead. You know it was done by your agents and I can't log into your system. Also, since the relevant telephone conversations are recorded in the institution, they can be heard again. Also, no party had informed me at that time that the phone purchased from that company cannot be unlocked by changing the **** number. I paid the company $110 per month for 7 consecutive months from March 30, 2022 to October 31, 2022.I called you to unlock my phone 3 times but you refused to unlock it saying that I have not used the phone in 6 months. Later, I called your Supervisor Mrs. ****** and told her my case, but the response was the same. Didn't even try to help me at least. Because of this I switched from your service to another service on November 5th. Accordingly, I request you to unlock those 3 phones with below **** as you have been buying the respective new phones from the company for 7 months. **** Number - *************** , ***************, *************** cricket Account number *********

      Business Response

      Date: 11/15/2022

      November 15, 2022

      Better Business Bureau
      Online Complaint

      Complaint No: 18395797
      Re: *******************************************

      Dear ********** ************ correspondence is in response to a complaint filed by *******************************************. In his complaint, ********************************** states he came to Cricket Wireless on March 30, 2022, with 3 devices and he paid for 7 months of consecutive service. He called Cricket Wireless to request the devices be unlocked and was advised the devices are not eligible to be unlocked.  They have not been active on Crickets network for 6 months. ********************************** is requesting the devices be unlocked.

      We reviewed the IMEIs provided by ***********************************The IMEIs are not eligible for unlock, as they do not meet the requirement of active for at least six months of paid service.

      Cricket Wirelesss Device Unlock Policy states: If you have a Cricket phone, it may have been programmed with a lock that prevents it from operating with other compatible wireless networks. Cricket will provide the unlock code upon request, provided Cricket has the unlock code or can reasonably obtain it from the manufacturer, and you have met the following unlocking requirements:

      The device you want to unlock has been active for at least six months of paid service on that device.

      The device is designed for use on and is locked to Cricket's network.

      The device has not been reported lost or stolen.

      The device is not associated with a fraudulent account.

      To view the full, unlock policy please visit https://www.cricketwireless.com/legal-info/device-unlock-policy.html Crickets unlock policy is part of the terms and conditions of service which customers accept at the time of activation and each month upon renewal of service.

      We provided ********************************** with our findings on November 15, 2022,

      We thank ********************************** for his communication and trust this explanation properly addresses his concern.

      Regards,

      Cricket Wireless, Customer Support
      1025 ***************
      *******, ** 30319
      /BN

      Customer Answer

      Date: 11/15/2022

       
      Complaint: 18395797

      I am rejecting this response because:

      They did not read and understand my complaint properly. They have understood this only to check my **** number as per their rules. But I have already told them everything since my first complaint.
      I ask them to check and answer the respective questions separately as below.
      1.First they should check my account number ********* for when I joined their service. How many consecutive months has the account been maintained? (I joined Cricket on 30th March 2022 - this account has been running continuously for over 7 months.)
      2. When were the following **** ***************, ***************, *************** phones purchased? from where? So, have the phones been purchased on the same day as the employee? (I joined cricket service on 30th March 2022, and I bought this phone from their agent on the same day. For that they can also check their agent account)
      3. Who logged into their cricket account and changed the **** number and why? Whether or not the consumer was notified of the potential impact on the consumer at the relevant time must be ascertained. For that their phone conversations can be checked.  
      4. I continued your relationship for 7 months. Also, the phones taken from your agent are kept in my custody for 7 months. What has happened is that my personal phones have been replaced by yours. But the **** is entered into your system and changes are made by your agents as per your requirements. At that time your representatives did not inform me that such a problem could arise.
      However, please let me know how the following clause has been violated by staying with your service for 7 continuous months from the date of purchase of the phone.
      (They have not been active on Cricket Network for 6 months. Mr. **************** asks to unlock the devices.)
      Also, I request you to read my initial complaint very carefully once again and I hope for a satisfactory reply. But otherwise, I request that my complaint be forwarded to another higher official.

      Sincerely,

      *******************************************

      Business Response

      Date: 11/17/2022

      November 17, 2022

      Better Business Bureau
      Online Complaint

      Complaint No: 18395797
      Re: *******************************************

      Dear ********** ************ correspondence is in response to a complaint filed by *******************************************. In his rebuttal ********************************** states he came to Cricket Wireless on March 30, 2022 and had services with Cricket Wireless for 7 months. ********************************** further states someone logged into his account and changed IMEIs. ********************************** is requesting the devices be unlocked.

      We reviewed ********************************** account and IMEIs.********************************** established service with Cricket Wireless March 30, 2022. The IMEIs provided by ********************************** were not on Cricket Wireless network for six months of paid service. The requirement is the device must be active on Cricket Network for six months of paid service. We further reviewed the IMEIs and determined, the IMEIs were not changed, the *** cards were swapped between devices.

      Cricket Wirelesss Device Unlock Policy states: If you have a Cricket phone, it may have been programmed with a lock that prevents it from operating with other compatible wireless networks. Cricket will provide the unlock code upon request, provided Cricket has the unlock code or can reasonably obtain it from the manufacturer, and you have met the following unlocking requirements:

      The device you want to unlock has been active for at least six months of paid service on that device.

      The device is designed for use on and is locked to Cricket's network.

      The device has not been reported lost or stolen.

      The device is not associated with a fraudulent account.

      To view the full, unlock policy please visit https://www.cricketwireless.com/legal-info/device-unlock-policy.html Crickets unlock policy is part of the terms and conditions of service which customers accept at the time of activation and each month upon renewal of service.

      We provided ********************************** with our findings November 17, 2022.

      Cricket Wireless stands by its original decision.  The devices do not meet Cricket Wirelesss unlock requirements.

      We thank ********************************** for his communication and trust this explanation properly addresses his concern.

      Regards,

      Cricket Wireless, Customer Support
      1025 ***************
      *******, ** 30319
      /BN

      Customer Answer

      Date: 11/17/2022

       
      Complaint: 18395797

      I am rejecting this response because:
      I continued your relationship for 7 months. Also, the phones bought from your agent are kept in my custody for 7 months. What has happened is that my personal phones have been replaced by yours. But I asked that from your agent while picking up the phone. He said that it is possible to unlock these phones by staying for 6 months continuously. If your agent had told me this at that time, I would not have been associated with cricket at all. Also this is because a new user cannot read the unlock results without accessing your phone network. Also nothing has been stated regarding my issue. Your representatives did not inform me then that such a problem might arise.
      However, since the phone remains with your service for 7 consecutive months from the date of purchase, please reconsider.
      Sincerely,

      *******************************************

    • Initial Complaint

      Date:11/12/2022

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Pay my bill every single month and every single month my service is not working most of the time properly. I call multiple times a week they lie and say all towers are down. This is a lie. There customer service constantly hang up on me. I can't get anyone on the line without having to go to the business multiple times a month.

      Business Response

      Date: 11/29/2022

      November 29, 2022

      Better Business Bureau
      Online Complaint

      Complaint No: 18395251
      Re: *****************************

      Dear Sir/Madam,

      This ************** is in response to a complaint filed by ***************************** regarding Cricket Wireless. In her complaint,****************** states she experiences connectivity issues monthly on her Cricket account.

      We attempted to contact ****************** on November 19, November 28 and November 29,2022, but we were unsuccessful in reaching her. To investigate Ms. ******** concerns, we need to be able to communicate with her. Should ****************** still desire assistance with her concern she may contact ******, Cricket Wireless Corporate Escalations Manager, at ************.

      We thank ****************** for her communication,and we will be available to assist her should she still desire.

      Regards,
      Cricket Wireless, Customer Support
      1025 Lenox Park **** **************** 30319
      /KM

    • Initial Complaint

      Date:11/11/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hi my names ********* and I am a previous employee with cricket wireless in ***** ******** and i am filing a complaint against the company because I had worked a full two weeks and never received a check and when I questioned the employer they claim they cant do nothing about it. I have continued to work and additional two weeks and yet have not been paid out for the previous pay period.

      Business Response

      Date: 12/01/2022

      November 30, 2022

      Better Business Bureau    
      Online Complaint

      Complaint No: 18394125
      Re: ************************************;  

      Dear Sir/*****,

      This correspondence is in response to a complaint filed by *******************************. In the complaint, **************** states that she is a previous employee of Cricket Wireless in ***** ********, and she never received a payment. *************** is requesting a payment for the full two weeks previously worked.

      All Cricket Wireless Authorized Retail locations are independently owned and operated.  **************** was an employee of that specific store location.  **************** will need to contact the leadership or ************************* of that ***** ******** location. 

      We attempted to contact **************** on November 28, November 29,and November 30, 2022, but we were unsuccessful in reaching her. Should **************** still desire assistance with her concern she may contact *****, Cricket Wireless Corporate Escalations Manager, at the number provided.     

      We thank **************** for her communication and will be available should she need our assistance in the future.

      Regards,

      Cricket Wireless
      Customer Corporate Relations
      1025 ********************
      *******, ** 30319
      /NG

      Customer Answer

      Date: 12/01/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *******************************

    • Initial Complaint

      Date:11/10/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Got cricket service last year on 4 phones. ******* worked alright up until September 10 this year when 2 phones on my account both iphones stopped working making and receiving, calls,messages or data in the middle of the afternoon. This was late evening so i waited until the next day to call cricket for assistance. Once i called they went through all these steps to test the service and try and get the phones operating again. None of them worked so then they tell me i need to contact the insurance provider and see if they can assist me because it may have been the iphones as the other phones on the account are not iphones and they were working fine. Although bith going out at the same time for no reason was far fetched in that the problem would be with the phones themselves. So i contact the insurance they tell me its 250 per phone deductible to get each replaced. I call cricket back and tell them i just dont have that kind of money and it seems odd that both phones were working fine and then both lost service at the exact same time and now cannot be used. So then they try testing the sim cards in the phone. They claimed the Sim card were inactive and that i would need to purchase two new sim cards from them and then call them and let them activate them. Now these are the same sim cards that came with phine and were working fine before but they say are no longer attached to my account and that they are no longer any good. My kids continue to use their phones with only wifi as the way to use them. No service whatsoever from cricket. So i paid my bill Sept 08 for $151 then again Sept 27 for $132 and was unable to use two of the lines starting Sept 10th evening until mid October not certain the exact day but i know it was at least until Oct 15th. Then all of a sudden the phones started working again without having changed **** cards or without anymore assistance from cricket. I called today and asked for some sort credit for the two phones not working and they refuse

      Business Response

      Date: 11/30/2022

      November 30, 2022

      Better Business Bureau    
      Online Complaint

      Complaint No: 18388742
      Re: ***********************

      Dear Sir/*****,

      This correspondence is in response to a complaint filed by ************************** the complaint, ************ states on September 10, 2022, two of her phones stopped working.  ************ is asking for a service credit for the time she was without service.  

      We attempted to contact ************ on November 28, November 29, and November 30, 2022, but we were unsuccessful in reaching her. To investigate Ms.***** concerns, we need to be able to communicate with her. Should ************ still desire assistance with her concern she may contact *****, Cricket Wireless Corporate Escalations Manager, at the number provided.     

      We thank ************ for her communication and will be available should she need our assistance in the future.

      Regards,

      Cricket Wireless
      Customer Corporate Relations
      1025 ********************
      *******, ** 30319
      /NG



    • Initial Complaint

      Date:11/10/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *********** check his calling log n discovered no calls list n or out STARTING OCTOBER 26 - October 29 .at that time *********** were to fly from ********* to ******* those day from Oct 26 when miss flight at *********** airport in *********,ok call Lyft,********** reservations at ******************,call yellow cab , order food,call SOUTHWEST AIRLINE,CALL FRONTIER airline book a flight to *******,why they refusing to list my correct and complete calling logs on those 3 days please investigation unfair business tactics against the consumers by not listing all info **** consumer did.

      Business Response

      Date: 11/29/2022

      ********

    • Initial Complaint

      Date:11/08/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      For cricket wireless they have a $60 services which include a mobile hotspot. If you have Autopay then it knocks off $5. Last month I tried the lower plan but decided I like my hotspot and moved back up. My next payment shows to be in the amount of $55 which is how its always been. However I couldn't set up my hotspot. I called and they said I had a $55 plan which doesn't include hotspot. They refused to move my account to the $60 plan where it should have been and correct the autopay discount and instead was trying to extort more money out of me and my account. IF I was on the $55 plan then with autopay it should have looked like $50. I have never had issues until now. But the fact that I had to call twice because I got hung up on the first time and the second time they didn't want to provide me a service I had paid for really shows a light on this company and their morals.

      Business Response

      Date: 11/29/2022

      ********

      Customer Answer

      Date: 11/29/2022

      When it came time for me to pay my next bill I had already lowered it to the $30 plan because why pay extra for services I am not receiving. Anyway it is all in the past, I am no longer paying the $60 plan and all I ask is that they do better in the future. 

    • Initial Complaint

      Date:11/08/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ********************************* filing on behalf of brother ***************************** (has ************** problems). On 10/27/22, ****** purchased a new TCL Classic flip top phone (paid $75.59) at this location because his current phone had water damaged (receipt attached). When he brought the phone to me (on 10/28/22) to input information (as he is not tech savvy), I advised him that he should have not gotten this type of phone because mechanism is too complicated for him and he should have purchased the same Android phone he had. I called Cricket 10/28/22, spoke with an agent and confirmed that the phone with all its ****************** could be returned within (7) days at the purchase location. On Monday, 10/31/22, my brother and I went to said location and once explained to cashier the situation, she needed to call the other employee (assuming supervisor). She looked in the system, went in the back room, came back out and advised that the phone was put in the system as a REPLACEMENT phone and she could not refund or exchange said phone, I would have to speak with warranty and file a claim. When asked why, she replied that the ist flip-top phone was not working, therefore she could not activate, so she in turn put the 2nd one in system as a replacement phone (which was her error). Tried to contact them there to no avail. then after getting some other processing information, I took the *************** back and left. As my brother needs a phone because of his health problems, we went to another company and purchased a phone that day. By the way, at 1st she was very short with us & fishing for excuses. On 11/7/22 I reached out to ***************** spoke w/**** who transferred me to ************** and both of them were no help at all, kept passing the buck to someone else and finally then transferred me back to **************** who did not answer. # on Complaint is ***********************, **************** is *********************** #************** Preferred contact is myself, ***********************

      Business Response

      Date: 11/28/2022

      November 28, 2022

      Better Business Bureau
      Online Complaint

      Complaint No: 18369331
      Re: *****************************

      Dear Sir/*****,

      This correspondence is in response to a complaint filed by ********************************* (filing on behalf of brother) *****************************. In this complaint, ******************** states ******************** purchased a device from a ********************** Authorized Retailer, that was later determined not to be a good fit for ********************. ******************** attempted to return the device withing the 7 days return period but was told the device was in the system as a replacement device and could not be returned. ******************** is requesting a refund.

      We engaged the leadership at Cricket Wireless Authorized Retailer, they contacted ******************** and she requested a full refund. The Area sales Manager is working with ******************** to coordinate the refund.

      We thank ******************** and Ms. ********************************* for their communication and trust that this explanation properly addresses their concern.

      Regards,

      Cricket Wireless, Customer Support
      1025 ***************
      *******, ** 30319
      /BN

      Customer Answer

      Date: 11/28/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. My sister and I are going to meet with *****, a representative for Cricket) on Wednesday, 11/30/22 at their ************** location in ************ to sign a form and receive the refund in the amount of $75.58.

      Sincerely,

      *****************************

    • Initial Complaint

      Date:11/08/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I switched four cell phone lines to cricket wireless Tuesday October 4th, 2022. The monthly cost was $100 for four lines. I accidentally gave them one wrong number in one of the phone numbers. I called them to correct my mistake. I had to make several phone calls that lasted 45 minutes to an hour. I was told that I would receive a phone call from someone higher up to correct the situation. No one called me back. I was told this 3 times. I was also hung up on twice after waiting for 45 minutes or longer. No one knew how to correct the mistake. I even asked them to cancel and start the processes over. They told me That is not necessary.Since my cell phones could not be activated they were of no use of me. I called and asked for a refund. I had pre-paid $100 for wireless coverage. They told me that I would have to dispute it with my bank. Since my phones were never activated that they can not refund me the money. They did take out $100 out of my account on Thursday, October 6th, 2022. They did not help me activate the phones to use. So they are not helping me activate the phones or correct the mistake. But they did take $100 out of my account and then told me it can not be refunded because my phones are not activated.I call my bank and they said theres nothing they can do on their end, other then make sure Cricket Wireless does not take out another payment from my debit card. I would like a refund of $100 since they are not able to correct the mistake and activate my 4 cell phones. Thank-you *****************

      Business Response

      Date: 11/14/2022

      ********

    Cricket Wireless, LLC is NOT a BBB Accredited Business.

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