Reviews

Review Details

• Review fromConnor K

  Date: 08/14/2023

  5 stars

  Connor K

  Date: 08/14/2023

  Awesome support, the whole process is traceable through real-time updates. I am happy with the end result, my car is back on the road again.
  

  UpFix

  Date: 06/04/2025

  Thank you so much for your fantastic review! We're thrilled to hear that your experience with UpFix was seamless and that our real-time updates and support made the process smooth and transparent.Knowing your car is back on the road and that you're happy with the results is the ultimate reward for our team. Your satisfaction means everything to us.Were truly grateful for your trust and are already looking forward to serving you again in the future!

• Review fromMorgan B

  Date: 08/13/2023

  5 stars

  Morgan B

  Date: 08/13/2023

  Excellent customer support , ****** in tech support is very knowledgeable and was a great help in diagnosing my specific module problems. They also rebuilt the instrument cluster for pixel problems, fast service followed by up to date emails/texts as the units passed through their system.
  

  UpFix

  Date: 06/04/2025

  Thank you so much for your kind and detailed review! Were thrilled to hear that your experience with UpFix exceeded expectations, and were especially happy to know that ****** in tech support provided the knowledgeable and helpful service you needed.Were proud to offer fast repairs and transparent updates every step of the way, and it's always wonderful to hear when our communication and service make a difference.We're truly grateful for your trust, and we look forward to having the opportunity to serve you again in the future!

• Review fromCorey F

  Date: 08/12/2023

  5 stars

  Corey F

  Date: 08/12/2023

  you guys did an outstanding job fixing the *** and i am back driving my 2011 ***** 3 with ******* miles to work again. you guys are the best.
  

  UpFix

  Date: 06/04/2025

  Were absolutely thrilled to hear that youre back on the road and driving your ***** 3 with confidence again! Thank you for your kind words being called the best by our customers is the highest compliment we can receive.Our team takes great pride in delivering quality repairs and reliable service, and knowing we helped keep a 247,000-mile vehicle going strong is a true highlight.Thank you again for trusting UpFix. We cant wait to serve you again in the future!

• Review fromJamie B

  Date: 08/11/2023

  5 stars

  Jamie B

  Date: 08/11/2023

  The process was great and I like the step by step notifications in the process getting it back. But I have to call you back as this morning my lights came back on for the *** only. Everything else is looking good.
  

  UpFix

  Date: 06/04/2025

  Thank you so much for your thoughtful review! We're thrilled to hear that you were pleased with our repair process and appreciated the step-by-step notifications along the way it's something we work hard to deliver consistently.Were sorry to hear that your ABS light has come back on, and we want to make sure you're fully taken care of. Please dont hesitate to reach out to our support team so we can assist you further.We're truly grateful for your trust in UpFix and look forward to resolving this issue promptly and serving you again in the future!

• Review fromYasmin C

  Date: 08/08/2023

  5 stars

  Yasmin C

  Date: 08/08/2023

  Fixed my ABS control module on my 2010 Jeep Wrangler. Process was easyfixed all my issues and returned in about a week. Wish I wouldve done it sooner.
  

  UpFix

  Date: 06/04/2025

  Thank you so much for your wonderful review! We are absolutely thrilled to hear that your ABS control module repair for your 2010 Jeep Wrangler went smoothly and that the process was easy from start to finish.Its incredibly rewarding for our team to know that we were able to resolve all the issues and get your part back to you quickly in about a week! Thats the level of speed and efficiency we aim to deliver on every repair, and were so glad it met your expectations.Hearing you say, Wish I wouldve done it sooner, truly means a lot. It tells us that were doing our job right helping customers save time, money, and stress with reliable, high-quality repairs.Were truly grateful for your trust in UpFix, and we look forward to having the opportunity to serve you again in the future!

• Review fromBrooke M

  Date: 08/07/2023

  5 stars

  Brooke M

  Date: 08/07/2023

  The service is very quick and economical. They can repair many common problems and have thorough knowledge about what needs to be corrected. Many mechanics could leverage their breadth and amount of experience.
  

  UpFix

  Date: 06/04/2025

  Thank you so much for taking the time to leave such a thoughtful and detailed review about your experience with UPFIX. We're thrilled to hear that you found our service quick, economical, and reliable.Our team takes great pride in applying our experience and knowledge to every repair, and its always rewarding to know our efforts are appreciated. Your recognition of our expertise means a great deal to usand you're absolutely right, our technicians truly are passionate about solving problems efficiently and thoroughly.

• Review fromJayden M

  Date: 08/07/2023

  5 stars

  Jayden M

  Date: 08/07/2023

  Upfix did a great job of fixing my treadmill computer board. Communication was great through email and I appreciated the payment not being required until the part was fixed. They fixed and shipped within a few days.
  

  UpFix

  Date: 06/04/2025

  Thank you so much for your kind words and for taking the time to share your experience with UPFIX. Were absolutely thrilled to hear that you were satisfied with the repair of your treadmill computer board and that our team met your expectations in both service quality and communication.We understand how important timely and transparent communication is, especially when dealing with technical repairs, and were so glad you found our email updates helpful throughout the process. It's great to know that our flexible payment approach made the experience more comfortable for you. We believe trust is best earned by delivering results before asking for payment.Getting your part fixed and shipped within just a few days is a standard we aim for, and were proud we could deliver that for you.We're truly grateful for your trust in UPFIX and look forward to the opportunity to serve you again in the future!

• Review fromHarvey C

  Date: 08/06/2023

  5 stars

  Harvey C

  Date: 08/06/2023

  I could not find a replacement *** module for my 2009 **** F150 anywhere and finally discovered Upfix. It was a seamless process, from shipping it to them to getting back. My mechanic installed it and all the trouble codes are gone and the *** system works as it should. Thanks for all your help..!!
  

  UpFix

  Date: 06/04/2025

  We can't thank you enough for your fantastic review! It truly made our day to hear that UPFIX was able to help you get your 2009 **** F150 ABS module back in working order, especially when replacements were hard to find.We understand how frustrating it can be when you're facing a tough repair with limited options. Thats exactly why we do what we **** offer reliable, expert solutions for hard-to-source parts. Were thrilled to hear that the process was seamless for you from start to finish and that your mechanic had no issues reinstalling the module.Your kind words and trust mean the world to us. If you ever need assistance again, were always here and happy to help!

• Review fromJenny P

  Date: 02/22/2023

  1 star

  Jenny P

  Date: 02/22/2023

  This company, *********/Upfix.com, is not reputable. The BBB spent 15 yrs telling them to stop using the BBB logo on their site without being a member, it did no good, and now UpFix is a member as of 2022. I cant believe the BBB has given them an "A" rating. I filed a BBB complaint against UpFix with no results, since the don't have to respond. UpFix website is a pretty piece of work. They supposedly rebuild appliance components, like the display on your oven or microwave. They are all assurances until you send them the part, they fiddle with it a bit and charge you $157. It does not say "we can fix it if this is broken, but not if this is broken". If the technician says it works good enough for him, you can kiss your money goodbye. They do not state on the website that if you want a refund you have to provide them with a receipt for the new part or if someone else rebuilds it. That is illegal as far as I know. Their **************** would rather argue with you then get results. So I would NOT say that I was 100% satisfied, as their site states 100% satisfaction guarantee and I am out $157 with no recourse to get a refund.
  

  UpFix

  Date: 06/04/2025

  First and foremost, thank you for sharing your concerns. We want to extend our sincere apologies for the frustration you've experienced. Its never our intention for any customer to feel misled or unsupported, and we appreciate the opportunity to provide clarification.UPFIX has been committed for years to providing high-quality, cost-effective electronic part repairs, including ABS modules, oven displays, automotive clusters, and more. However, like with any advanced electronic repair, some parts may be beyond repair depending on damage severity or internal failure.Our diagnostics process begins once the part is received. This is necessary because failures cannot always be determined remotely or visually. If repair is possible, we proceed; if not, we inform the customer and apply our policies fairly and consistently.We do understand your concerns regarding refund terms and assure you that they are not meant to limit you, but to ensure that we're evaluating each case honestly and transparently. We are reviewing your experience with our customer service team to ensure more helpful communication in the future.While we regret that we were not able to resolve your issue to your satisfaction, we remain committed to service excellence.