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Business Profile

Manufactured Homes Sales

YurEzz

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought my 2021 ******* ********** ****** ** * in March of 2022. Upon delivery to my location the home was dropped off of the trailer. I was told thus would cause no damage. After weeks of initial set up, we were allowed to move in. I had 30 days to come up with a punch list. In those 30 days I came up with dozens of items to be fixed including leaks. My brand new home started milldewing and molding in numerous rooms. From May until end of November my home was gutted completely 2 times! It then began leaking again in July of 2023 at which time the actual manufacture, ******* *****, came in to look at repairs. After 20 minutes of being at my home they found the problem. The contractors hired by Yess home Center out of Baxley did not install a ridge cap on my roof, they did not install the vents to my roof correctly nor my hood vent. I spent WEEKS out of work with contractors, emotional damage that is still bothering me to this Day worrying on if this will be an issue again, and worrying if this mold and mildew problem is the reason my younger brother is dead being as he wasn't sick before moving in with us in February of 2023. The owner of this business has also called my husband and I liars, ignored us, blocked us and won't even give a simple apology. If I could find a lawyer who would take him to court, I would have already sued. I want justice for My family for ruining what should have been one of the happiest times in our life on top of getting $,175,000 dollars from us all to cause us to almost loose it because of the financial strain it caused us that we are still trying to recover from!!!!

YurEzz is NOT a BBB Accredited Business.

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