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Business Profile

New Car Dealers

Dyer & Dyer Volvo Cars

Reviews

This profile includes reviews for Dyer & Dyer Volvo Cars's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dyer & Dyer Volvo Cars has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromSteve M

      Date: 12/17/2024

      1 star
      RUN RUN far away from this dealership. This dealership is the reason car dealers have the reputation they do. Perfect example!! They bait and switch and hide fees with the best. They will lure you to the dealership with a 'Too good to be true' deal and then give you these ridiculous numbers telling you 'It's the best they can do' or they will insult you and say 'they are losing money on this deal to make the sale'. No dealer or salesperson has EVER lost money on a deal to "just" sale a car. Here's a great example of the fees. The add I was looking at was a xc60 listed at $359 plus sales tax (@ 7% tax for me) should be around $384 at 36 months. But I was brought back a deal of $535 per month and $4000 down. And I asked why so much of difference from the add? I was told its the dealer fees that Volvo charges the dealership which in turn charges the customer. So you are going to be charged $5436 dealer fees over the life of the lease and $4000 down. I didn't make it to the residual cost after the 36 months but the on-line suggested for this model is $29000 to $33000.Then as for them buying my vehicle. They blew so much smoke about me getting close to what I was wanting out of my trade/car. And you'd think they would really work hard to do so or just get close to price I was looking for. Not even close. So, my suggestion would be to RUN RUN far away from this dealership.
    • Review fromSpencer K

      Date: 02/25/2023

      1 star
      The experience buying my car was great, but since then it has been an absolute nightmare dealing with these people. I'll never do business with them again. I week or two before my temp plates were supposed to expire I got a call saying that they forgot to do the emissions test on my car and that I needed to get it done so they could send my registration to the state. So I had to waste my Saturday morning getting that done and I still don't have my permanent plates even though my temp plates expired last Tuesday. I called the local tax commissioner's office to check on the status of my registration and she told me that the dealership hasn't paid my registration fee! I called the finance department and they were absolutely no help. I can't get my temp plates extended since the tag office is only open M-F and closed during lunch. I can't get off work to go during their open hours, so I am stuck without a car until I get my permanent plates! Stay far away from this dealership!
    • Review fromDemitree H

      Date: 07/29/2022

      1 star
      I visited this location on 7/5/2022 just wanting to get my car serviced before I went on vacation. First I waited in line for 15 minutes because they only had one service representative there. ******* was running late. When he came he seemed very aggravated. I was next in line and was standing between both service both Once he signed into his computer there was someone who arrived after I did. He looked at me and proceeded to take the new customer. I brought it to his attention then he said to me,,,, he thought I was waiting on the other serv. gentleman. I replied to him sir you should have asked before taking the customer who he saw had just arrived. I asked for a mgr. and then he eventually assisted me. My car was running perfect before dropping it off. I only wanted a diagnostic test because my engine light was on before putting it on the road. The light only came on after I changed the gas cap so, I thought that was the issue. I got there at 7:35 AM and did not leave until nearly 1:00 pm. I was told I needed a fuel evap Leak detection pump., a timing belt, and front cam seal. and engine coolant water pump. roughly costing 3k to fix.. I refused service because at the point my confidence was destroyed. However when I left my car started running horrible, My battery light came on and I needed to buy a new battery (******) and now my car is making weird noises and shaking. Again this happened immediately after leaving. I ended up having to rent a car because as a woman I didn't want to place my daughter and I in ***** way. The cost for the rental car was over $400.00 dollars. I complained to **** the manager and he blew me off as if he was not concerned. I ended having to call him 7 times before he picked up. Although my battery was purchased in 2019 it was fine before visiting the dealership. I believe they tore my car up on purpose because I refused service.. I went to the dealership for excellent service and got nothing short of a diseaster!!!!!

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