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Business Profile

Internet Services

DTS Technology Group, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Maria V

    Date: 07/09/2025

    Maria V

    Date: 07/09/2025

    Horrible service; they never return calls or emails unless you threaten to talk to a supervisor or file a complaint. It sounds like most of the employees work from home; I have heard kids and dogs barking in the background. I would not recommend using this service.

    DTS Technology Group, LLC

    Date: 07/10/2025

    Dear *****,

    Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations.

    Your account was opened during the height of the COVID-19 pandemic, when our team, like many others, had to shift to working remotely to ensure both employee and customer safety. We understand that this occasionally led to background noise and delays in communication, and we truly regret any frustration that may have caused.

    We’ve since returned to normal operations and have made significant improvements in our communication processes and customer support. While we no longer have an active service relationship with you, we appreciate your business and your input, which helps us continue to grow and improve.

    If there's anything further you’d like to discuss, please feel free to contact me directly at *************************

DTS Technology Group, LLC is NOT a BBB Accredited Business.

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