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Business Profile

Sewer Cleaning

Inspector Drain Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sewer Cleaning.

Reviews

Customer Review Ratings

2

Average of 12 Customer Reviews

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Review Details

  • Kathleen B.

    Date: 09/19/2022

    Where do I begin? I contacted Rooter Pluson Friday evening. When I spoke with the lady on the phone explained the issues that I was having at our house. I explained that we had just bought it about a year and a half ago. The property was a short sell/rental property (so we are unsure of when it had been pumped last or even if it had ever been pumped). She went through the details and said for a **** gallon tank and no more than 80 feet of hose and no roots grown over the tank making it unaccessible, then it would be $150. (My tank was **** and well under the 80 feet of hose ***** My husband went outside in the yard with them and showed them the area. They got the shovels and started digging around (neither technician called 811) we have cameras and sound on the front and side of the property. They continued to dig and then after the smell got worse they decided (then would be the time to call 811) the man from the gas company asked why they didnt call before they started. Neither technician had answers. I ended up with 3 Atlanta Gas Light trucks in my yard because of the gas leak (it was spraying up into the air) the *** company employee said there was a very clear **** caused by a shovel and one by a probe. My price jumped from $150 dollars to $800+ to pump it to $4,200 because they said the the drain field showed signs of failure until the neighbor(the neighbor that they mentioned in the note from today is a license contractor that installs new septic tanks, septic lines, and so forth. So its not just some neighbor.) offered to call the Jasper **** inspector out to come look at it before we started repair. Then the technicians tone changed, very quickly. We even had another plumber come out and said that there was nothing wrong with it. I told

  • Joanna S

    Date: 08/06/2022

    Business didnt provide us with itemized receipts at the time services were completed. They also made us pay for items and installation ahead of time, saying items needed to be ordered. It took us two months to obtain receipts showing proof that we paid for items we never received. Weve yet to receive a $3K refund for those items (never received nor installed), and the assistant indicated that the case showed it closed. Despite multiple messages left with manager, didnt receive call back.

Inspector Drain Inc is NOT a BBB Accredited Business.

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