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Business Profile

Photographer

Cady

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Photographer.

Reviews

This profile includes reviews for Cady's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Cady has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Cady

      1700 Winder Hwy Dacula, GA 30019-2266

    • Cady

      3979 S Main St Acworth, GA 30101-5657

    • CADY

      2201 Crownpoint Executive Dr Ste E Charlotte, NC 28227

    • Cady Studios LLC

      995 W Kennedy Blvd Ste 46 Lockhart, FL 32810

    • Cady Studios

      10475 Fortune Pkwy Jacksonville, FL 32256-3585

    Customer Review Ratings

    1.13/5 stars

    Average of 101 Customer Reviews

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    Review Details

    • Review fromKrizia B

      Date: 10/27/2024

      1 star
      Cady, Is a complete and absolute rip off. I booked an elite photo session for my daughters graduation photos yesterday and then was taking into a room to be presented with the prices of photos and digital photos, That where astronomically different from what I paid to book that session. It is deceitful on that website and something needs to be done because when youre booking, it is not stipulating that youre going to pay a ridiculous, amount for photos or digital. I am seeking to take this further!!!
    • Review fromHeather P

      Date: 10/11/2024

      1 star
      Complete scam of a company. I fully agree with every other review on here. Total bait and switch. I spent $137 and left empty handed for the second time after they refused to honor my schools email of package prices presented to us.
    • Review fromShaquinta M

      Date: 09/20/2024

      1 star
      If you have an early graduate I suggest you find someone else for your senior photos. This company is a waste of time and money. They don't consider early graduates. I would have never booked and paid for a session if I knew they don't print out cap and gown photos until early March. My son graduates in January and they telling me I wont have cap and gown photos for his graduation. I'm very disappointed in this company.
    • Review fromKristina N

      Date: 09/02/2024

      1 star
      Cady is a rip off. They charge you a sitting fee and don't tell you that the pictures are going to be super expensive until they send you the proofs. Even the digital package is expensive. They also don't tell you until you get the proofs that the cap and gown pictures are not included in the package. So, if you want cap and gown pictures, that will be another expense later. My son's pictures came out mediocre, and they will do retakes, but that really doesn't matter as $50 for 1 sheet of 1 pose pictures (1 8x10, 2 5x7, etc.) is ridiculous and I can't afford them no matter how good they look. They need to be more transparent with the total cost of the pictures up front. It does not cost $50 to print a sheet of pictures. The sitting fee paid for their labor so why are they so expensive? The sitting fees are also ridiculous. If my son's school hadn't gone with this company for yearbook photos, we never would have gone.
    • Review fromStacy M

      Date: 08/28/2024

      1 star
      To start, I am only giving this company one star becasue it won't let me leave a review with no stars, as it deserves!! I would definitely not recommend this company for school photos. They absolutely price ***** their ************** don't even know it until after the transaction has been closed. I took my daughter for her senior portraits because that is the company the school decided to go with this year. We were told that if we didn't use them, our child's photo wouldn't be in the yearbook. We were told to make the appt on their website. The website was not very user friendly. The cheapest rate I could find, because you had to pay to book, was $59 +tax. I later found out that they scheduled a day to go to the school, where you wouldn't be charged any fees. Once we went in for my daughters photo to be taken, they did the ***************** We went up front to finish up & they told us that we signed up for a formal photo & a headshot in the pkg we purchased. I didn't know that, as the website was not very clear. They told me that if we didn't stay to do those 2 poses or reschedule to come back, they couldn't close out my transaction because they couldn't downgrade the package. They pressured, actually forced me to take those photos or I couldn't get the **************** poses. That was $265. With that, she tells me that the cap/gown pose will not be released to me until closer to ***************** will charge me another fee of around $160 just for that pose. Please DO NOT use this company!! I have never in all my years of being in school myself or either of my children being in school have come across such a sneaky deceiving photo company!!
    • Review fromlisa t

      Date: 08/21/2024

      1 star
      The practices of this company are aggressive and predatory. Their website is confusing and setup to trick you into purchasing 'upsized' packages that imho are not worth the cost. I really hope the school system will consider contracting with a new company that has more integrity.
    • Review fromAmy G

      Date: 08/16/2024

      1 star
      My daughter's high school is using Cady for yearbook photos. Due to scheduling, we chose to just have al her senior pictures taken there and purchased the "Most Popular" session. It has been a horrible experience. The staff at our location were great but this company is horrible as a whole. 1) The contract does not state that the only wat to view your images is through a presentation. You have to have a presentation and you have to purchase through a presentation but if you want time to ******, you have to keep scheduling presentations to view images. This is not in the contract.2) Exact pricing and package options are not on the website. You are only given price ranges but aren't told exact packages and prices until after your pictures are taken. 3) You pay less per digital images if you only purchase the yearbook photos than if you purchase a large package. Ex: A friend purchased 5 yearbook images for $70- $14 an image. I will have to pay between $16-$20 per image. I should be paying the same per digital image as anyone else.4) The editing department completely changed the color of my daughters hair in her yearbook and cap/gown photos. There are three phases of editing yet no one noticed her hair went from blond to ****** in those images, even with other images to compare to. Which means, another presentation trip of an hour one way. 5) The way you are shown your images in studio doesn't even accurately reflect the actual color of the images. The screen is much more faded than the images so unless something is drastic you can't tell if the coloring is accurate.I had another issue as well but it was resolved. What bothers me the most is how sneaky they are by withholding information upfront and by charging different image rates for different people. This feels like I've been scammed.
    • Review fromTennesia D

      Date: 07/20/2024

      1 star
      Scam!! Special moments should not be used to scam parents out of thousands of dollars. The set you up to pay foe studio time, take your seniors pictures, send you in a closed room to pitch you to spend $1,999.00!! They will not release any photo's and their lowest package is $200 for 1 pose and maybe 10 pictures 4 5x7 and remaining wallets!!! Robbery! When did schools make it okay to contracts scamming companies. Parents beware. Know before you go. And if you select Elite as I did please know they will kick your stuff out of the private dressing room because they over booked clients. Yes, you pay more for privacy but yep got kick out!! Proceed with caution parents!!
    • Review fromKaMya H

      Date: 07/06/2024

      5 stars
      I had ***** the whole time I was there . He was amazing . Every time there was something I didnt like he immediately fixed it , I didnt feel uncomfortable or anything . I loved everyone there but ***** was my fav.
    • Review fromAlexis R

      Date: 07/03/2024

      5 stars
      Thanks to ****** (manager), I had the best experience possible! Not only did she show genuine interest in taking the photos, but I could tell she truly loved her job! Every picture she adjusted my stance, head tilt, and overall position. After doing this for 15+ years, she put her all into my photos and I couldnt be more thankful! I would 100% recommend CADY to everyone! And make sure to check out the ******* location!!! Thank you again, ******!

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