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Business Profile

Heating and Air Conditioning Filters

Champion HVAC & Plumbing

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Anthony E

    Date: 04/25/2023

    On April 05,2023, I contacted Champion HVAC to come out to my home to diagnose my upstairs air conditioning unit that had stopped working. The technician asked for $500 deposit for the $4100 ac unit and another $1800 for the furnace. On April 06, 2023, at approximately 1:35pm, they completed their installation of my new ac unit and furnace. I immediately went upstairs to try to sleep for a couple of hours before work that night. At approximately 4:30pm, I woke up and noticed that the temperature in my bedroom was warm. I checked the thermostat which was set for 70 degrees, but it showed the room temperature at 76 degrees. I called Champion HVAC to inform them about the problem. The technician stated that the thermostat was broken and he would charge us $175 for a new thermostat and $85 service charge for coming out to our house. I knew that there was nothing wrong with the thermostat and to charge us for coming out to fix a new unit that your company just installed was ridiculous. I decided to get a second opinion from another company because I had lost trust in Champion. A week later, on April 13, 2023, a technician from ************************* came out to my house to do a diagnostic on my new unit. The technician found that my unit needed a new transformer. The original transformer on the new furnace had blown and the Champion technicians had tried to replace it with another transformer and it was blown as well. Also, the ductwork around my furnace was pulled out and the wiring outside by the ac unit was in disarray and not neat. The estimate for the new transformer was $877.97, minus the $79.00 service fee for the diagnostic. I went ahead and purchased the new transformer because I didnt want my family to suffer any longer and be able to sleep in their beds. The new transformer part came in and was installed on April 18, 2023, and the ac unit has been working perfectly. Champion HVAC left me and my family with $5900 worth useless metal. Con Artist!!

Champion HVAC & Plumbing is NOT a BBB Accredited Business.

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