Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garbage Removal

Augusta Disposal & Recycling, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAnthony N

    Date: 06/17/2023

    1 star

    Anthony N

    Date: 06/17/2023

    I used Aisgusta Disposal for many years and really didn't have a problem till we had to move and put out the trash the last time. I had many bags and was requested by AD to buy yellow tags at the gas station to put on the extra bags for an extra dollar for each trash bag. This was about 30 extra bags, which was the first time I ever heard of such a thing. So the day of the pick up the garbage man gets out of the truck to look at my bags and then got back in and left without taking anything. My wife called customer service and they very rude and said we had rugs sticking out of the bags. The truth was , only one was sticking out of a bag, and the others had regular trash. So customer service grudgingly said would take care of it and next week they would come. But they never did come again. So we got another company to pick all the garbage up. In essence we were charged twice. I would NOT recommend Aisgusta Disposal if your looking for a garbage company

    Augusta Disposal & Recycling, Inc.

    Date: 06/19/2023

    The bags left were bags of cut up carpet\rugs or what looked to the driver and loader as nothing but bags of carpet.
    It states on our Website we do not accept carpet\carpet padding.
    We also only service 10 bags tagged each service day..
    We are sorry you had a negative experience.
    We never aim to displease.
    Thank you kindly, enjoy your new home
    Respectfully, MT W.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.