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Business Profile

Online Cosmetic Sales

Playing in Makeup by Yolondo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Cosmetic Sales.

Reviews

This profile includes reviews for Playing in Makeup by Yolondo's headquarters and its corporate-owned locations. To view all corporate locations, see

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Playing in Makeup by Yolondo has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Deirdra L

      Date: 07/03/2025

      THEY WILL STEAL YOUR MONEY; DO NOT BUY ANYTHING FROM. I placed an order with this company on June 2nd; spent a total of $51.77; I reached out to the company via email on June 24th informing them that I have not received my order. The tracking on my order stated that it was in transit to the next location but that was on June 13th and the status hasn't change nor have I received my package. They told me the exact same thing that the tracking said and to keep an eye on it. Well now its July 3rd and the tracking is still saying its in transit from June 13th. I finally went to the post office along with calling the customer service for **** which both confirmed that the package is lost and the sender of the package would have to put a claim in. So basically they would have to refund me or send me out a new order. I emailed them back and explained this and they still responded with keep tracking the order its in transit. I asked for a refund or to resend the order and they ignored both requests. They're basically ********* there's no guarantee that you will get your order let alone if you did I imagine it may not be right when you get it. I REPEAT, PURCHASE WITH CAUTION! Out of all the companies I've been blessed to purchase from that I found on Tiktok this one has been my only & last nightmare.

    • Shai H

      Date: 08/01/2023

      Shai H

      Date: 08/01/2023

      Color match suggestion did not match my complexion whatsoever and was basically told it is what it is. Been waiting on an email response and stopped emailing. Do not support a company who do not help resolve issues.

      Playing in Makeup by Yolondo

      Date: 08/08/2023

      Hello.While it is very sad for us to hear that you are not satisfied with our product, we believe that it is worthwhile to take your criticism seriously. Perhaps you were unaware that we consistently offer online tutorials to educate our customers on how to choose the products that best match their skin tone as well as their energy. Please feel free to let us know how we may better inform you about our many choices. Regarding your problem with exchanging or refunding our product, please note that our products are not intended to be recycled to other customers. Because of the nature of our products, all returned products are discarded. I urge you to follow this link to our Policies and Refund Policy. {{*******************************************************}}. Unlike many other companies, our notices are extremely legible and are not in small, hard to read fonts. Kind regards,

    Playing in Makeup by Yolondo is NOT a BBB Accredited Business.

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