Reviews

This profile includes reviews for Window World of Atlanta's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Window World of Atlanta has 4 locations, listed below.

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  Window World of Atlanta

  2871 McCollum Pkwy Kennesaw, GA 30144-3651

  
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  Window World of Atlanta

  2015 Vaughn Rd NW Ste 560 Kennesaw, GA 30144-7801

  
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  Window World of Atlanta

  25154 One Aviation Way SW Madison, AL 35756-4594

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  Window World of Atlanta

  2871 McCollum Pkwy NW Kennesaw, GA 30144-3651

  

Review Details

• Review fromJeffrey T

  Date: 09/26/2023

  5 stars
  Window World has put all replacement windows in our current home in recent years. Any issues have been addressed and corrected very professionally. Great product and Warranty. Just had them out to price ***************************** in a farm house we own. Sales consultant **************** came out, took measurements and quoted the job within an hour. Pricing and product are about the best you will find. Looking forward to new windows and doors in 6-8 weeks. I HIGHLY recommend Window World products and their staff. ******************

• Review fromJodie T

  Date: 09/26/2023

  5 stars
  We wanted to replace all of our screens on the enclosed back patio with windows that opened out so we could enjoy the space year-round without getting covered by pollen and attacked by mosquitoes! Our handyman referred us to Window World. The sales person was very knowledgeable and gave us a great quote for 17 windows and screens. The ordering process was easy and the crew who did the installation was amazing (efficient, thorough, and professional). I couldnt be happier with the end result. Thanks Window World!

• Review fromLesa R

  Date: 09/21/2023

  5 stars
  We love our new patio door installed by ***** and Junior. They were professional and respectful. The entire experience with Window World was exceptional. Salesperson, ***, knowledgeable but not pushy,The customer support was pleasant When its time to replace our windows Window World will get our business !

• Review fromChris K

  Date: 09/19/2023

  1 star
  ABSOLUTELY HORRIBLE CUSTOMER SERVICE AFTER THEY GET YOUR MONEY!!!!!! Took 18 months to get our windows put in when told initially it would be 6-8 weeks. Had to have all the trim replaced they put around the windows cause of multiple windows leaking. All they used was metal flashing which they bent on site to look like raised trim. looked good from a distance but very poorly done and definitely not water proof...... Called 9 weeks ago now about getting a window replaced because of the gasses coming out of it and it being foggy and was told it would be 4-6 weeks for the window to come in. Finally I called and was told the window came in the previous Thursday which no one called to let me know and that it would be 2 more weeks before they could come out to replace it. Get a call today saying they are going to have to push it out another week and a half due to INSTALLER TRAINING tomorrow. Don't quit understand this either..... Best advice I could give anyone about using Window World Of Atlanta (********) IS DO NOT DO THAT YOURSELF!!!!!!!!! Read other reviews if this one doesn't deturd you from using them. Horrible **************** All The Way Around, this is just a portion of what we've went through and they ALL LIE!!!!!!!

• Review fromBen H

  Date: 09/19/2023

  3 stars
  Updated review...After a couple of misfires, Window World of Atlanta came through. ******** (Project Manager) reassured me of the company standard and rescheduled me expeditiously; The team was efficient and professional replacing my rear entry door with Transom. The project truly came out better than I hoped.

• Review fromKaci M

  Date: 09/15/2023

  5 stars
  Great customer service and product. ***** is the best! True professional.

• Review fromDeborah G

  Date: 09/12/2023

  5 stars
  Great company. I first had a patio door installed and several years later had windows installed in my older home. This company is very considerate of your time and the sales people did a great job of explaining the product and the installation process. The workers were on time or early. I highly recommend Window World.

• Review fromBen H

  Date: 08/21/2023

  2 stars
  Fool me once, Shame on you, Fool me twice...My sales rep *** is 5 stars worthy. Nothing else about this review is.I got new windows installed last year. For as long as the process took, supply chain,, delivery with my work schedule, etc., I was ok with 6-8 weeks. The vendor contracted by Window World (yes vendor) was two hours late and it wasn't until I called them that customer service mentioned that the guy was about 30 min away. You can definitely tell he rushed, but it wasn't until he left and the windows settled after a couple days, that I noticed the poor quality. After getting my sales rep involved, a QC inspection was scheduled for almost 10 days later! They come out confirm what was already obvious in the photos I sent, to then schedule the install guy to come back out almost two weeks later. That appt gets canceled (Nov 15) and I'm told they'll have to reschedule me well after Thanksgiving. After getting my sales rep involved once more, he gets me back on the books in 48 hours. SHEEESH!Fooled me twice... I rolled the dice with them a second time this year to get my rear entry door replaced. My first appt for installation was scheduled for 7/6. I get a call on 7/3 that they need to reschedule. At this point the next available slot that works for my schedule is 8/21. The door guys come out, the lead guy takes one look and says, "We don't have the correct trim for the Transom in the truck." After a call to the warehouse, its determined the wrong one got ordered. "Sorry we need to reschedule." Supply chain aside, "Its not like we did it on purpose" from the Escalations Mgr is not an appropriate response to costing a client time off from work with a demanding travel schedule and reflects poorly on the organizations overall customer service. I currently do not have a new installation date. An internal review of the reports and call logs from my home projects should raise concerns and proper recourse to rectify the latest situation should come swiftly.

• Review fromTracey W

  Date: 08/17/2023

  5 stars
  Window world did a great job new 11 windows, siding, garage *************** door! Only took about 6 days for everything to be complete. We highly recommend this company for your home remodeling. Lifetime warranty on their products!

• Review fromGail U

  Date: 07/31/2023

  5 stars
  I had nine windows done. The whole process was so easy to measuring ordering the windows delivery and installation. The installation crew were efficient and professional and the windows look beautiful Follow-up calls we're done asking if the team did that job as well as after the installation I would definitely use this company again and recommend them highly