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Business Profile

Apartments

The Element At 3896

This business is NOT BBB Accredited.

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1

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Review Details

  • Josh M

    Date: 07/15/2022

    I have lived here for 3 months, I have not had a kitchen sink or dishwasher the entire time. Forgetting about my first months rent that I was overcharged for ( $710 for 9 days ), I am also forced to do my dishes in a bathroom sink. I have been promised a credit OVER THE PHONE multiple times by Andrea the "manager". I have never gotten them, while waiting for my credit to post to my account AND TRYING TO CONTACT THEM ( NEAR IMPOSSIBLE UNLESS ITS ON THEIR TIME ) I am stuck with late fees. She has the audacity to tell me, I only reach out to try to get my late fee taken off because I'm trying to "work the system" pretty much.Load of ****. I then tried to change over to email only so I could have proof and wouldn't you know it... her story changes. She says the parts are on back order or some thing... Texts with her maintenance men prove they had the part, so she has no idea whats going on (and she doesn't care to). I am tired of the lies and her trying to manipulate the situation. l would like to speak to Andreas supervisor. I think they should also know about her other dealings, when her main focus should be on Dwell. I don't care about the credit any more, I'm past that. I do think she has improperly managed the location long enough, it is time for a change.

The Element At 3896 is NOT a BBB Accredited Business.

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