Reviews
Customer Review Ratings
Average of 192 Customer Reviews
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Review fromRon H
Date: 11/16/2023
5 starsRon H
Date: 11/16/2023
Our move went very smoothly. ******** and ****** are skilled professionals and a pleasure to work with. Wirks obviously does a good job selecting and training its staff and providing the right equipment to get the job done right. I will call you on my next move.Wirks Moving & Storage, Inc.
Date: 11/20/2023
Thank you for taking the time to leave such a positive review ***, we sincerely appreciate your feedback about your recent move with Wirks. We're thrilled to hear that ******** and ****** contributed to a smooth and successful relocation for you, and we will be sure to pass along your kind words. At Wirks, we take pride in selecting and training our staff to ensure they are skilled professionals who provide excellent service, your recognition of their expertise and professionalism means a lot to us. Additionally, we strive to provide the right equipment to ensure that the job is done efficiently and to your satisfaction. Thank you for choosing Wirks Moving & Storage, and we wish you all the best in your new space!Review fromWindy D
Date: 11/16/2023
4 starsWindy D
Date: 11/16/2023
******, ******, and the movers were so compassionate The movers, especially the lead, was extremely attentive and flexible in meeting my moving needs.The close out person, ******, was off putting and seemed to be focused on maximizing charges.Wirks Moving & Storage, Inc.
Date: 11/20/2023
Thank you for taking the time to share your experience with us. We're delighted to hear that most of our team members met your expectations with compassion, attentiveness, and flexibility during your move. Your positive feedback about their dedication is greatly appreciated.
We're sorry to learn that your experience during the closeout was not entirely satisfactory. We genuinely value your feedback, and we assure you that we take all comments seriously. We will review the situation to ensure that our team followed proper procedures.
We appreciate your trust in Wirks Moving & Storage, and we're committed to continuously improving our services. If there are specific details or concerns you'd like to discuss further, please feel free to reach out to our customer service team at ************. Your insights are invaluable as we strive to provide the best moving experience for our customers.
Thank you once again for choosing Wirks Moving & Storage. We look forward to the opportunity to serve you better in the future.Review fromMacy B
Date: 11/13/2023
5 starsMacy B
Date: 11/13/2023
******* and his crew, ***** and ****, did an amazing job with our move. They were incredibly hard working, friendly, and so fast! But also careful with our things. They truly want to provide great service. This was our best move ever, and also our biggest.Wirks Moving & Storage, Inc.
Date: 11/14/2023
Thank you for taking the time to share your positive experience ***** we truly appreciate your kind words! We're thrilled to hear that ******* and his crew, ***** and ****, did an amazing job with your move. It's rewarding to know that they demonstrated our core qualities with hard work, efficiency, showing care with your belongings, and a commitment to excellent customer service. We appreciate your recommendation and are delighted to have been a part of your best and biggest move. If you ever need assistance in the future or if your friends and family have any moving needs, we'll be more than happy to help. Thank you for trusting Wirks Moving & Storage, we wish you all the best in your new space!Review fromJanice P
Date: 11/06/2023
5 starsJanice P
Date: 11/06/2023
** and ****** did a great job for us on our move on Saturday!Wirks Moving & Storage, Inc.
Date: 11/07/2023
Thank you for your 5-star review ******! At Wirks Moving & Storage, we constantly strive to provide exceptional customer service and we are thrilled to hear that ** and ****** met your expectations. We're honored to have been able to assist with your move, and we appreciate your kind words. Thank you again for choosing Wirks, we wish you all the best!Review fromJudi B
Date: 10/28/2023
5 starsJudi B
Date: 10/28/2023
Our move with Wirks went very well. ******** and his crew were very courteous, and mindful of the floors, walls, etc. They were fast and efficient and we would definitely use them again!Wirks Moving & Storage, Inc.
Date: 10/30/2023
Thank you for your kind review ****, we're thrilled to hear about your positive experience with Wirks Moving & Storage during your move. ******** and his crew's courtesy and attention to detail, along with their efficiency, are qualities we highly value. Thank you for your kind words, and we'd be more than happy to assist you with any future moves. Your satisfaction means the world to us!Review fromMaddy H
Date: 10/27/2023
5 starsMaddy H
Date: 10/27/2023
Prompt and courteous. They arrived, did a walk thru and got right to work. The entire team was Very productive and Professional. Made our move much more pleasant and would highly recommend them!Wirks Moving & Storage, Inc.
Date: 10/30/2023
Thank you so much for your kind words *****! We're delighted to hear that our team was prompt, courteous, and professional during your move. We strive to make the moving process as smooth and stress-free as possible for our customers, and your recommendation means a lot to us. If you ever need our services again or know someone who does, please don't hesitate to reach out. Wishing you all the best in your new home!Review fromTim B
Date: 10/23/2023
5 starsTim B
Date: 10/23/2023
Wirks Moving and Storage earned a solid 5 stars with our recent move out of state. *****, who visited our home to evaluate contents, was very thorough and professional, and she willingly "sharpened her pencil" to help assure our needs were cost-effectively met. The moving team did an outstanding job! On both ends, they arrived on time, did a thorough walk through to address any concerns, then wasted no time in going about their duties. They were pleasant, courteous, hard-working and accommodating - top drawer team! Wirks works!!Wirks Moving & Storage, Inc.
Date: 10/24/2023
Thank you so much for taking the time to share your experience with us, and for your glowing praise! We're delighted to hear that they provided you with exceptional service and made your moving day a positive experience. We take great pride in our team, and it's customers like you who motivate us to maintain our high standards of service. Once again, thank you for choosing Wirks, and we wish you all the best in your new home!Review fromSusan D
Date: 09/06/2023
5 starsSusan D
Date: 09/06/2023
It was a pleasure having AJ, *****, and *** move our furniture into our home. They were professional and extremely diligent with our belongings. They showed care for our home as well, being mindful to be careful with our wood floors. We had several large pieces of furniture and a baby grand piano that had to be assembled, so the work was difficult, but they remained upbeat and friendly throughout. I highly recommend using them and will use them again if we need movers!Wirks Moving & Storage, Inc.
Date: 09/18/2023
Thank you for your wonderful review *****! We are truly grateful for your kind words and for entrusting AJ, *****, and *** with your recent furniture move. It's wonderful to hear about the exceptional service they provided and the care they took in handling your belongings and your home. Professionalism and diligence are qualities we hold in high regard at our company, and we're thrilled that your experience with our team members reflected these values. It's great to know that they were mindful of your wood floors and approached the challenging task of assembling large furniture and a baby grand piano with a positive and friendly attitude. Your recommendation means a lot to us, and we're honored that you would consider using our services again in the future. Should you ever require assistance with another move or have any questions, please don't hesitate to get in touch. We're here to help! Thank you for choosing Wirks Moving & Storage, and we wish you many wonderful moments in your new chapter.Review fromTonya S
Date: 08/30/2023
5 starsTonya S
Date: 08/30/2023
I hired Wirks to move furniture from someones home to my storage unit. They went above and beyond to protect the home and my *******************. I was very impressed by the way the 2 of them handled the large pieces of furniture. It was cool to watch the process from start to finish. Highly recommend!Wirks Moving & Storage, Inc.
Date: 09/06/2023
Thank you for the glowing review! We take pride in safeguarding your belongings and providing top-notch service. Your recommendation means the world to us!Review fromMary B
Date: 08/23/2023
2 starsMary B
Date: 08/23/2023
We knew this would be an expensive move so we did a lot of packing and moving ourselves. To also be proactive in reducing costs, we were told, by ************** Wirks representative, that we could put clothing in the dresser drawers. We even had her come out a second time to update the costs which she said again that putting clothes in the drawers will save us money on packing. We received an updated estimate which was lower than the original estimate. Much to our surprise, the movers packed everything from all the dresser drawers. The movers told me that they always pack the dresser drawers. I immediately sent a message to ***** about this and she never contacted me back. I also received a phone call from a manager asking for a 5 star rating on the BBB which I told him about the misinformation from *****. Never heard back from him. So, the move cost us thousands more than estimated. We would not have wasted our time putting clothing in the dressers! This was extremely disappointing! Sadly, I would never recommend them to anyone even though they have a great group of hardworking movers. We fed them lunch, dinner, and provided water and Gatorades because we knew this would be a hot and long move over two days.Wirks Moving & Storage, Inc.
Date: 08/24/2023
We sincerely apologize for the inconvenience and frustration you experienced during your move. It's crucial that our customers receive accurate information and transparent communication throughout the process. We regret any miscommunication regarding the dresser drawers, and we will address this issue internally to ensure better clarity in the future.
Your feedback is invaluable, and we appreciate your kind gesture of providing refreshments to our hardworking movers. However, we understand your disappointment regarding the unexpected increase in costs. We're actively working to resolve this matter. ***** has reached out to get additional information from you and determine if there is anything we can do to make it right.
We genuinely value your business and your feedback. Thank you for bringing this to our attention, and we aim to improve our services to prevent similar issues in the future.
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