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Business Profile

Septic Tank Contractors

Pro Flow Rooter & Septic, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Septic Tank Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:04/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    the septic plat shows our system is a "Chamber" type system, it is impossible to "jet" this type of system, and **** the owner acknowledged that and agreed to refund the $535 for the line item jfl, jet field line to remove biomat and excessive build up in septic field 1 $535.00 $535.00*I was told on march 13th a refund was sent ( see text attachment), when I contacted them all i got is the mail is Slow, its now been over 3 weeks, and I live in the same city as the co. there is no way it takes 3+ weeks to get mail within the city I suspect that there is much more that was changed that was not actually done, but the line jetting is the only thing I have concrete proof of I would like to get back the $535

Pro Flow Rooter & Septic, LLC is NOT a BBB Accredited Business.

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