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Business Profile

Garage Doors

Precision Garage Door Service of Atlanta
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Precision Garage Door Service of Atlanta's headquarters and its corporate-owned locations. To view all corporate locations, see

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Precision Garage Door Service of Atlanta has 7 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Michael B

      Date: 06/17/2025

      I received an email from Precision offering an anniversary special of GET YOUR ANNUAL GARAGE DOOR TUNE-UP FOR JUST $104! plus $25 Off service. I said well it was installed in 2022 why not get it done for that price. I scheduled an appointment and the tech came out....I advised the tech I wanted a tune up and had no issues with the door. The tech performed an inspection advising all my parts and equipment was good. He said the belt needed to be tightened and one of my cable drum cord I guess it's called needed to tighten as well. He advised that it is maintenance instead of a tuneup. I asked tech the cost was $250 before tax. This should have been part of the tune up from what I was advised, however I allowed the tech to perform the job. After the tech left I ran an errand came back and closed the garage and it opened right back up....tried again the same thing. Now my door will not close and it is just open. I called twice to see if the tech can come back to resolve no call back no response. I was told by the answering service I will get a call back to see if someone can return today which is 6/1/2025. This has been a horrible experience 1) I believe being overcharged for something that should have been in the tune-up package is like a bait and switch. 2) The tech caused a problem that I was not experiencing with my door at all. 3) It is a safety issue for me because my garage door will not close which is attached to the house. Someone can easily come in my garage and gain access to my home. 4) The lack of response from the tech and manager on duty for the weekend due to being early enough in the day for a response.The same tech came the next day to resolve the issue and advised it was not his fault he did not do anything, I explained it was working fine before you came out. Nevertheless I spoke to a manager and advised I would get a partial refund because it was not a maintenance visit still waiting.

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