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Business Profile

Pest Control Services

Mira Home, LLC

Reviews

Customer Review Ratings

3.4/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromjames r

    Date: 06/02/2025

    1 star
    Signed up as better solution, However was mislead/misrepresented during the sign up process on the services provided. This was suppose to be a viable solution that would take over services from *********. However, only to find out the main service I needed (termites) was not covered in the fine print and never stated during the sign up process. Current I now have two pest services since they refused to cancel the contract without a $300 cancellation fee and paid a second sign up process for *********. I'm now taking this one on the chin and paying for two services to complete the contact and my insurance obligations. However I hope no one else uses this service as a comprehensive solution for GA pests. A painful ****** which I will never make again and I hope no one else had to experience paying for two services to get one problem solved.
  • Review fromBrandy W

    Date: 05/02/2025

    1 star

    Brandy W

    Date: 05/02/2025

    I am filing this complaint regarding overly aggressive and inappropriate solicitation practices by Mira Home, LLC. Despite clearly displayed No Soliciting signs at our residence, a representative from this company rang our doorbell multiple times and knocked repeatedly between approximately 6:00 and 7:30 p.m. on May 2, 2025. After we asked the individual to leave, he attempted to return a short time later and continued to attempt contact but our kind neighbor advised him not to do so as we were putting our baby and toddler to bed. This behavior was both disruptive and intrusive, especially considering our explicit signage and request to be left alone.I have since contacted Mira Home, LLC and left a voicemail addressing the situation. Upon further investigation, I noticed multiple similar complaints from other homeowners on ****** reviews, suggesting that this is a pattern of behavior the company has not taken steps to correct.I am requesting that the Better Business Bureau investigate this matter and urge Mira Home, LLC to train its sales team to respect posted signs and homeowner requests, and to cease any further harassment-style solicitation.

    Mira Home, LLC

    Date: 05/06/2025

    Thank you for bringing this matter to our attention. We sincerely apologize for the experience you described and understand how disruptive and frustrating it must have been, especially when your family was settling in for the evening.We want to assure you that we have taken your complaint seriously. The individual involved, along with their team, has been directly addressed regarding this incident. We have provided them with specific training focused on respecting No Soliciting signage, homeowner boundaries, and the importance of professional and courteous engagement at all ******** Mira Home, we are committed to improving our practices and ensuring that our outreach methods align with community expectations. We appreciate your feedback as it helps us hold our team accountable and improve our service.If there are any further concerns, please dont hesitate to contact us directly.Sincerely,Mira Home
  • Review fromJackson A

    Date: 11/07/2024

    5 stars
    Very trustable company Super local Super great people Soon to take over Highly recommend!!!
  • Review fromBin J

    Date: 10/14/2024

    5 stars
    Very professional and ************* No worry about bugs, spiders any more, as the weather gets cooler,Its necessary to do pest control for your home!
  • Review fromKhadia A

    Date: 10/01/2024

    5 stars
    ***** was very professional and very informative. He explained everything clearly.

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