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Business Profile

BHPH Dealers

US Express Auto

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in BHPH Dealers.

Reviews

Customer Review Ratings

1

Average of 12 Customer Reviews

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Review Details

  • Carmen S

    Date: 05/23/2023

    This place is a big SCAM! They do not care about their clients, they lie just to get the cars sold (delete history sell it with problems, and after you sign papers say its not their responsibility to fix the car EVEN THOUGH THEY LIED ABOUT EVERY THING! They have a bunch of secret agendas and if you still decide to buy from this place because both parties are desperate ************ PLEASE make sure to ask about the repo policy, they will take your car with no communication, no time for you to make ends meet, and any time of the day just because they feel like it! You can be a promising always on time client you do something they dont like one time and you have to pay the whole car loan off just to get your car back meaning a couple hundred dollars turns into a couple thousand dollars because they are money hungry, greedy, nasty and do not care about their clients who are keeping them in business! If you are not buying the car straight from the lot making sure the car is exactly how they claim it to be DO NOT GET SET UP BY THEM! My car went from $10,000 to $17,000 it was a 2012 ********** with over ******* miles and I put down a $3,500 down payment. To say it was my first car it was the worse experience ever! And they are scamming people because THEY are going bankrupt, just save yourself the time and skip over them by ANY MEANS NECESSARY! Even other dealerships are shocked by the business and how it is being ran I had $9,000 left to pay off and it would of cost way more just to fix it from damages they sold the car to me with!

  • Mallory V

    Date: 01/06/2023

    If I could leave 0 stars I would. My husband and I were looking for an affordable car after being in an accident. We found a car that we liked, and placed a deposit to hold it until we could come look at it (we live in ********* and had to find a day to make the 4 hour drive. We drove down two days later to test drive the vehicle and take it to a mechanic to be inspected. After the inspection, the mechanic reported the cars back brakes were bad, it would need new front wheel bearings, new calipers, etc, totaling around $2500 in repairs. They informed us it was not even safe to drive and they would recommend getting repairs done in GA and not taking the vehicle back to **. We let the dealership know, and said we would purchase the vehicle if they took $2500 off the asking price. The **** declined our offer but said they would fix the problems in house, and sell it to us for the asking price, but that it would take a few days for their mechanic to get to it. We agreed on this and said they would keep us updated on the process. Two days later, the dealership decided they would no longer be fixing the issues in house, nor would they budge on the price. They are KNOWINGLY selling a car that is UNSAFE to drive. I would not recommend this dealership to anyone. They are dishonest and shady. They wasted HOURS of our time -- not to mention our gas. Thankfully we are getting most of our deposit back, as I would not even think of doing business with these people ever again.

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