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Business Profile

Online Retailer

Remedy by Ari, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/17/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Feb 13 2023 at 11:09 or 11:10 pm central time zone I placed a order with Remedy by Ari for 4 liners doing her buy one get one free deal. I paid through after pay so the first installment was ***** and the full price would be *****. I started shopping around 10:30 pm central time zone and as I was shopping I could see the discount but once I submitted my information and payment i noticed i didn't get two liners free or the price was the same. I emailed the company to let them know. I received an email yesterday evening stating I placed my order on 14th and a copy of the order was in there and it showed placed a order on the 14th at 12:09 a.m and that's why I didn't get the deal. I was going to cancel my order but I noticed the order was shipped already. I also noticed that another discount code was added automatically. They don't do refunds so I can't get my money back that way. I just need the buy one get one free deal honored.order #***** this my order number

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