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Business Profile

Medical Doctor

Aylo Health, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Doctor.

Reviews

This profile includes reviews for Aylo Health, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Aylo Health, LLC has 13 locations, listed below.

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    Customer Review Ratings

    1.42/5 stars

    Average of 19 Customer Reviews

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    Review Details

    • Review fromSamuel M

      Date: 07/17/2025

      1 star
      Aylo Health tells patients they are in-network and takes an in-network copay from them, then surprises them two months later with a full cost bill, stating they are out of network and giving them 30 days prior to collections, whereupon they try to ******** customers to accepting an expensive "lesser" payment plan. They say the papers you sign in the beginning override federal and state law, but the No Surprises Act of 2021 requires all medical providers to notify out-of-network status (not patient's responsibility) and provide a good faith estimate prior to obtaining consent. In our case they not only didn't do this, they misled us into thinking we were in-network. They will not let you write off your bill and have sent people with grievances straight to collections. The cost of any services rendered by them must factor in the costs of legal representation because they engage in illegal practices to prey on helpless patients. Please avoid, and if you have no choice, retain legal counsel- since contracts don't override law, this can be easily fought in court in your favor.
    • Review fromErika J

      Date: 06/28/2025

      5 stars
      Im Aylo patient@the ******** location, who enjoys the outstanding service, as well as their attentiveness to my needs from the drs??to the nurses/medical asst./karyssa&mikki??and especially the front desk ladies/alexis&kim??who always greets u with a smile.
    • Review fromRonald T

      Date: 06/24/2025

      1 star
      This medical facility and some of the staff are trash. Their billing process and coding are barely legal. They're a primary care facility that submits bills as if they're a specialist. They came up with every ridiculous thing they could think of and submitted it to my insurance company. I will never return to any of their facilities ever again.
    • Review fromDennis M

      Date: 06/18/2025

      1 star
      Have received my primary care at the ************** for last 30 years. Since becoming Aylo, I have experienced very disorganized, impersonal care. You cant call the office directly. Must go thru a main switchboard and have to wait for them to call you. It has resulted in not getting prescriptions on time and most recently having to cancel a surgical procedure, that took months to plan, because of delays from this office. At appointments, practitioners are unfamiliar with your history and often have to be reminded when recommending treatments that conflict with previous conditions. As a retired RN, I know what quality personal healthcare is and this is not it. Will be looking for primary care elsewhere.
    • Review fromCrystal P

      Date: 10/29/2024

      5 stars
      They said my child had a ear infection and sinus infection on Thursday. They gave him a antibiotic. He stopped running a fever on Friday afternoon. On Sunday about 5PM he said momma I have a fever and she enough he did. I took him to urgent care. They said his other ear was infected and told us to continue with current medicine. On Monday morning I contacted aylo health and told them what was going on. I said that I would be happy to bring him in for a recheck since they saw him first. They refused and told us to finish it his medicine. I called his pediatrician they saw him on Tuesday morning and did a xray and he has phenomena. I kept telling them that something was not right and they did not listen to my concerns. If I would have listened to them and not seeked out Io?o?>further medical treatment he world have ended up in the hospital. Thank the lord for mom intuition and being persistent when it comes to my kids health. These doctors at Aylo health sure did not have his best interest nor the knowledge to handle his health needs.
    • Review fromNadine E

      Date: 09/13/2024

      1 star
      If only I could give 0 star....I will make this very short, due to the nature of my experiences on two occassions and the lengthy context. In summary, **** and some of their nurses/physician acted negligently in rendering care, and that such negligence resulted in further injury or reccurrence of illness. After voicing my concerns and neglect of proper service provided by **** to their managers/directors, **** acted in full defense mode and also covering up communication recordings of neglect and falsification by ****'s staff. ****'s professional duty owed to the patient was breached. Therefore, resulting in untreated and prolonged injury/illness caused by the breach, and failure to perform or provide appropriate medical testing/results. The damages resulted in an emergency room vist, CT scan, and currently seeing a specialist for further testing, in order to see if I sustained any further/internal damages due to Aylo failing to provide adequate care and treatment plan.

      Aylo Health, LLC

      Date: 09/19/2024

      Thank you for your feedback. We have thoroughly reviewed your case and spoken with you multiple times regarding your concerns. Based on our investigation, we found no indication of substandard care provided during your visit to Aylo Health.We regret that you felt the need to seek additional treatment, but after careful consideration, we do not find that Aylo Health is responsible for the costs incurred at the ER.We wish you the best in your continued health journey.
    • Review fromJennifer R

      Date: 08/11/2024

      1 star
      They are incompetent to say the least in the office daughter got a TB skin test done Thursday at 2pm it is now Sunday and they refuse to read it until it hits exactly 72 hours after it was administered. Turned her away twice when she drove all the way there to the *************** According to the *** a PPD can be read not prior to 48 hours and up to 72 hours. ******* was her name probably not a nurse. Will be calling office Manager tomorrow. They wasted my daughters time and insulted me on the phone being rude when I called to question them. Since I have also been a RN for 22 years myself this goes to show the incompetence of this office and 3 family members will not be returning!
    • Review fromBarry D

      Date: 08/07/2024

      1 star
      I keep calling to get my prescription refilled and they say they are sending it to my pharmacy but it never happens! I'm out of medicine and I'm not sure what to do!
    • Review fromThomas L

      Date: 06/13/2024

      1 star
      Their refusal to refill prescriptions is both negligent and harmful to the patient
    • Review fromMary T

      Date: 04/22/2024

      1 star
      Absolutely horrendous. The worst medical facility to ever exist. Horrific care if you can call it that. Worst doctors ever. Medical care is NOT what it should be. This place should be shut down.

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