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Business Profile

Consumer Finance Companies

1st Franklin Financial Corporation

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for 1st Franklin Financial Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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1st Franklin Financial Corporation has 380 locations, listed below.

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    Customer Review Ratings

    1.73/5 stars

    Average of 37 Customer Reviews

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    Review Details

    • Review fromRandall B

      Date: 04/13/2023

      1 star

      Randall B

      Date: 04/13/2023

      I paid three loans off with this local company on the current loan my payment was due on March 21st I put in a scheduled payment for the 29th and because it went to my checking account and didn't post on to their account account until the 3rd of April instead of charging late payment which they didn't have a right to do anyway because I had a scheduled payment they took $231 that should have been added to principal and added the whole $515 a month payment to to interest and gave me a **** principal payment this is the same kind of installment loan that we have with our homes and our cars and our credit cards and not one of those other companies has ever done this type of financial finangling to add more money to their coffers up until this little shenanigan I had no problem with ***************** now I have to take a different route make sure that the principal they stole from me gets added back to my loan principal

      1st Franklin Financial Corporation

      Date: 07/03/2023

      We would like to apologize for your disappointment with your local office. Please contact our **************************** at **************, Monday - Friday, between the hours of 8:30 a.m. - 5:00 p.m. to further discuss your concerns.
    • Review fromYasemin T

      Date: 04/05/2023

      1 star

      Yasemin T

      Date: 04/05/2023

      I will never do business with First Franklin ever. This people never stop calling me! When I was not able to pay it on time. When you have 10 days extended time to pay without paying late fee!!! They even literally send me letter in April stating, they havent received my monthly payment for which WAS due on May!

      1st Franklin Financial Corporation

      Date: 07/03/2023

      We would like to apologize for your disappointment with your local office. Please contact our **************************** at **************, Monday - Friday, between the hours of 8:30 a.m. - 5:00 p.m. to further discuss your concerns.
    • Review fromMai B

      Date: 01/17/2023

      1 star

      Mai B

      Date: 01/17/2023

      Lady whom took my call is about as dumb as a box of rocks!! She's rude and has no business handling peoples accounts. When stating I was handling debt she immediately said I was a liar and I'm pretty sure she doesn't run my bills on what I pay. Don't recommend using them. It's sad when you have to go through idiots in time of an emergency.

      1st Franklin Financial Corporation

      Date: 07/03/2023

      We would like to apologize for your disappointment with your local office. Please contact our **************************** at **************, Monday - Friday, between the hours of 8:30 a.m. - 5:00 p.m. to further discuss your concerns.
    • Review fromBrandi R

      Date: 01/12/2023

      1 star

      Brandi R

      Date: 01/12/2023

      PSA If you get a check from Franklin Financial don't cash it please!!!! Worst mistake I ever made in my life. If u get behind some they wanna threaten to *** you!!!! Told them I would be in to pay Friday and still calling sending threatening letters!!! Franklin Financial is a bunch of shit!!!! Excuse my French but if the shoe fits.......

      Brandi R

      Date: 01/11/2023

      I would not recommend Franklin Financial to Anyone ever!!!!!!

      1st Franklin Financial Corporation

      Date: 07/03/2023

      We would like to apologize for your disappointment with your local office. Please contact our **************************** at **************, Monday - Friday, between the hours of 8:30 a.m. - 5:00 p.m. to further discuss your concerns.
    • Review fromAmy B

      Date: 01/09/2023

      1 star

      Amy B

      Date: 01/09/2023

      If I could give this company a zero in stars I would. I have been a long time customer and recently went thru some ******************** hardships due to job loss, health issues for myself and my family and the local office keeps giving me a hard time and making things even harder for me. I went as far as contacting the district manager and what she told me vs what she tells them is 2 totally different things. I have now left a message for the **************************** since you can't speak to someone directly, so we will see how this turns out, but I may be having to get a lawyer involved at this point b/c I am not getting bullied or harassed by this company whose employees fail to do their jobs correctly.

      1st Franklin Financial Corporation

      Date: 07/03/2023

      We would like to apologize for your disappointment with your local office. Please contact our **************************** at **************, Monday - Friday, between the hours of 8:30 a.m. - 5:00 p.m. to further discuss your concerns.
    • Review fromKatrina M

      Date: 11/02/2022

      1 star
      My sister was just getting ready to finance with this company. Was approved and ready to Go --- Thank God she came to be first , cause I check reviews. AND YOU CAN TELL THE CHARACTER OF THEY BUSINESS FROM THEY RESPONSES. I wouldn't recommend THIS place to a flea
    • Review fromTheresa M

      Date: 10/22/2022

      5 stars
      I walked in hoping to do business with 1st Franklin Financial. I had no credit as I paid cash for all my needs until the passing of my daughter. Cash strapped and I needed glasses and new tires. Now I am able to meet those needs. Thank you ***********************!!! *************************************

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