Reviews

This profile includes reviews for Scotbilt Homes's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Scotbilt Homes

  2888 Fulford Rd Waycross, GA 31503-8701

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  Scotbilt Homes

  755 W. Big Beaver Rd Ste 1000 Troy, MI 48084

Review Details

• Review fromJulie J

  Date: 12/09/2022

  1 star

  Julie J

  Date: 12/09/2022

  I moved into my brand new house in February of 2019. I dont know how to do it but I would love to show you pictures of their crappie building materials and the products used in their homes. Its sad that a company like this is still doing business. I know youre supposed to reach out to them to try to get them to make it right but obviously thats not going to happen

  Scotbilt Homes

  Date: 12/12/2022

  Hello *****************, It looks in our files, we honored the one time cosmetic trips (but seems we went multiple time) and the year warranty of electrical & plumbing. It does not seem we have had any communication since the last trip to your home which was Feb 2021. The warranty on your home expired on 1/23/2021. If you feel you should share any photos for review, please send those to kfoster@scotbilt,com. Thank you, *********************************** ******* Manager

• Review fromRobin S

  Date: 09/16/2022

  1 star

  Robin S

  Date: 09/16/2022

  We purchased a Scotbilt prefabricated home and it was placed on our property in April. All county sign-offs were completed in June. However, it is the middle of of September, and we are still unable to move in due to poor construction and limited response from Scotbilt to perform repairs. We have had some representatives come, but none have done the required repairs, with one exception. They hired a contractor to come address mold in the ceiling from a previous leak. ( They originally sent someone who just sprayed the area with bleach and attempted to just cover it up). He removed the mold and began a patch of the ceiling, but was unable to come back to complete it. The repair has never been finished.We still have poor shower installation (bowed walls, gaps in paneling, poor caulking) that will cause water damage if we use it, doors, doorways and windows installed out of square so they dont/cannot open or close properly, almost all door hinges are bent or twisted so the doors cant shut, barn doors that cannot be hung, missing/damaged kitchen drawers, broken (and incorrect) light fixture, the stove was installed off center of the backsplash and microwave, cracks in sheet rock, mesh sheet rock tape is exposed on the ceilings throughout the house, and the list goes on and on! I have sent over 200 pictures of issues with a detailed explanation of each to Scotbilt and get the same response each time - Youre on the list for our service guys we were told it could be 8 - 10 weeks for all repairs to be completed once install was complete. Then we were told 10 - 12 weeks, then we were told 10 -14 weeks. When contacted again, the representative tried to tell us, I told you it would be 10 - 16 weeks! They have told us whatever they think we want to hear to get us off the phone, but then nothing happens.Buyer beware if you are looking at Scotbilt!

  Scotbilt Homes

  Date: 12/12/2022

  ************, We do apologize that you could not move into your home per your review. We are working daily to improve quality and new management has gotten us more resources to provide better and quicker service. It is my understanding we finally was able to get your home taken care of. Thank you for your review and again, we apologize for the prior delays as mentioned we strive daily to make improvements.

• Review fromKatlyn P

  Date: 09/08/2022

  1 star

  Katlyn P

  Date: 09/08/2022

  Our home wasnt built the best, but they did come out and fix some of what they were supposed to. We ended up fixing the rest, which was ok because we love our home! We recently found black mold in our home! I have a 3 year old that has been sick several times since we moved in. He does have asthma so we just assumed it was his asthma acting up.. but now were leaning more towards it being from the mold.. It is coming down the sides of our trimming and we are clueless on where to start to get this fixed..

  Scotbilt Homes

  Date: 09/19/2022

  Hello *****************, we are willing to make the repairs as the floor decking, ****, replace all sheetrock with the substance on it, along with treat all studs. If you are wiling to allow us to make these repairs please reach out to our office, as we will get this taken care of just as quickly as possible. ************

• Review fromChris C

  Date: 08/26/2022

  1 star

  Chris C

  Date: 08/26/2022

  Horribly built house!!! Floors not level in the Kitchen, Master Bedroom, Dining area. Air conditioning not functioning properly in 3 rooms. Trim not properly installed.Master shower leaking. Condensation dripping out of air conditioning vents. STAY AWAY FROM SCOTBILT!!!!!!

  Scotbilt Homes

  Date: 09/07/2022

  ****************, we are very sorry you feel this way. It is my understanding their was modifications made to the home which state in the homeowners manual can void all warranty. We have been working with your retailer to get all items verified to assure the warranty was not voided. It was late last week before the retailer responded to us, letting us know the issues needing addressed were NOT modified- meaning we WILL be getting someone by to address the air flow issue. Please allow us the time to get this matter resolved for you. Any further questions please contact me at ********************************** or my direct line ************

• Review fromOtis A

  Date: 08/16/2022

  1 star

  Otis A

  Date: 08/16/2022

  We are having the same issues as many others, hot water not connected and leaking at every connection, drain pipes not sealed correctly and leaking, walls bowed, batten strips falling off, hinges upside down, doors don't close. These are easy to fix, though shouldn't have to. But my biggest concern is the ac. We had two companies come out and check everything, even clean the coils after we've only been in the house 6 weeks, but our home still gets to almost 90 during the day. Only three vents have any air flow, but when fixing the siding that keeps coming off, you can feel cold air coming outside from the soffit vents. Soffit vents shouldn't have any air come out, as they are intake. This is a duct problem from the manufacture. We were told the warranty would be a year even though we bought from an investor and nobody seems to care that this is a potentially life threatening condition they set the home to be. No one answers the number we were given to call or calls back. This company should not be in business.

  Scotbilt Homes

  Date: 08/29/2022

  ****************, My name is ********. I am the Assistant Manager in the service office, I would be more than happy to assist you and your concerns the best I can. Please call ************ and have your manufacture serial number handy. Thank you so much!